Canon PIXMA MP530 User's Guide - Page 151

If You Cannot Resolve the Problem, Error No.: 2001 is Displayed, For Windows Users - repair

Get Canon PIXMA MP530 PDF manuals and user guides View all Canon PIXMA MP530 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 151 highlights

„ Error No.: 2001 is Displayed Cause A specified period of time has elapsed without receiving a response from the digital camera./ The digital camera or digital video camcorder connected is not compatible with this machine. Action Disconnect the camera cable and reconnect it. Depending on the model or brand of your device, you may have to select a print mode compliant with PictBridge before connecting the device. You may also have to turn on the device or select Play mode manually after connecting the device to the machine. Unplug the connecting cable and clear the error. Perform necessary operations for connection referring to the instruction manual supplied with the PictBridge compliant device, and then connect the cable again. If the error is still unresolved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this machine. Use a digital camera or digital video camcorder compatible with this machine. „ Error No.: 2500 is Displayed Cause Auto head align has failed. Action See "HEAD ALIGNMENT ERROR" on page 115. „ For Windows Users Cause The [Instructions] button is not displayed on the printer driver screen. Scan Guide is not displayed. Action The [Instructions] on the printer driver screen is not displayed if the Onscreen Manuals (instruction manuals) are not installed. Set the "Setup CDROM" in your computer and install the On-screen Manuals (instruction manuals). Note The [Instructions] is displayed only on [Main] and [Maintenance] tabs. The button for displaying the scanner driver operating instruction is grayed out when the On-screen Manuals (instruction manuals) are not installed. Set the "Setup CD-ROM" in your computer and install the Onscreen Manuals (instruction manuals). If You Cannot Resolve the Problem If you cannot resolve the problem with any of the workarounds in this chapter, please contact the Canon Customer Care Center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution Attempts by customers to repair or take apart the machine will invalidate any warranty regardless of whether the warranty has expired. Before contacting the Canon Customer Care Center, confirm the following: z Product name: PIXMA MP530 z Serial number: located inside the machine Chapter 9 Troubleshooting 149

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
Chapter 9
149
Troubleshooting
Error No.: 2001 is Displayed
Error No.: 2500 is Displayed
For Windows Users
If You Cannot Resolve the Problem
If you cannot resolve the problem with any of the workarounds in this chapter, please contact the
Canon Customer Care Center.
Canon support staff are trained to be able to provide technical support to satisfy customers.
Before contacting the Canon Customer Care Center, confirm the following:
Product name: PIXMA MP530
Serial number: located inside the machine
Cause
Action
A specified period of time has
elapsed without receiving a
response from the digital camera./
The digital camera or digital video
camcorder connected is not
compatible with this machine.
Disconnect the camera cable and reconnect it.
Depending on the model or brand of your device, you may have to select a
print mode compliant with PictBridge before connecting the device.
You may also have to turn on the device or select Play mode manually
after connecting the device to the machine. Unplug the connecting cable
and clear the error. Perform necessary operations for connection referring
to the instruction manual supplied with the PictBridge compliant device,
and then connect the cable again.
If the error is still unresolved, there is a possibility that you are using a
digital camera or digital video camcorder that is not supported by this
machine. Use a digital camera or digital video camcorder compatible with
this machine.
Cause
Action
Auto head align has failed.
See
“HEAD ALIGNMENT ERROR” on page 115
.
Cause
Action
The [Instructions] button is not
displayed on the printer driver
screen.
The [Instructions] on the printer driver screen is not displayed if the On-
screen Manuals (instruction manuals) are not installed. Set the “Setup CD-
ROM” in your computer and install the On-screen Manuals (instruction
manuals).
Note
The [Instructions] is displayed only on [Main] and [Maintenance] tabs.
Scan Guide
is not displayed.
The
button for displaying the scanner driver operating instruction is
grayed out when the On-screen Manuals (instruction manuals) are not
installed. Set the “Setup CD-ROM” in your computer and install the On-
screen Manuals (instruction manuals).
Caution
Attempts by customers to repair or take apart the machine will invalidate any warranty regardless of
whether the warranty has expired.