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Reducing the Frequency of Paper Jams

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Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. ˔ There are torn pieces of paper left inside the machine. Pulling jammed paper out of the machine by force may leave parts of the paper torn inside, leading to frequent paper jams. If paper tears while you are trying to remove jammed paper from the machine, make sure that you remove all of the torn pieces. ˔ The paper is not loaded correctly in the paper drawer. Make sure that the paper size plate of the paper drawer matches the size of the paper loaded in the paper drawer. 150

Section	Page
Before You Start Using This Machine	9
What This Machine Can Do	10
Main Power and Energy Saver Key	12
Parts and Their Functions	14
Control Panel and Touch Panel Display	20
Main Menu Screen Settings	22
Changing Settings According to Your Needs	24
Flow of Basic Operations	25
How to Make a Copy	26
Things You Can Do with the Copy Functions	28
Sending a Fax	32
Things You Can Do with the Fax Functions	34
Sending Scanned Data (E-Mail/I-Fax/File Servers)	38
Things You Can Do with the Scan and Send Functions	40
Storing Scanned Data	44
Things You Can Do with the Scan and Store Functions	46
Printing Stored Data	48
Sending Stored Data	50
Things You Can Do with the Access Stored Files Functions (File Operation)	52
Things You Can Do with the Access Stored Files Functions (Print)	53
Things You Can Do with the Access Stored Files Functions (Send)	56
Operating the Machine from a Computer (Remote UI)	58
Printing from a Computer	60
Routine Maintenance	63
Loading Paper	64
Loading Tab Paper Using the Tab Feeding Attachment Kit-B1 (Optional)	73
Loading Envelopes Using the Envelope Feeder Attachment-D1 (Optional)	76
Replacing the Stamp Cartridge (Feeder)	83
Replacing the Staple Cartridge (For Optional Products)	87
Removing Punch Waste (External 2/3 Hole Puncher-B2)	94
Replacing the Toner Cartridge	96
Replacing the Waste Toner Container	102
Routine Cleaning	105
Consumables	114
Troubleshooting	117
Clearing Paper Jams	118
Reducing the Frequency of Paper Jams	150
Clearing Staple Jams (For Optional Products)	151
If Memory Becomes Full During Scanning	159
When an Error Message Is Displayed	161
When an Error Code Is Displayed	162
Printer/Fax Driver Troubleshooting	163
Service Call Message	164

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150

Reducing the Frequency of Paper

Jams

If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two

reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams.

●

There are torn pieces of paper left inside the machine.

Pulling jammed paper out of the machine by force may leave parts of the paper torn inside, leading to frequent paper

jams. If paper tears while you are trying to remove jammed paper from the machine, make sure that you remove all of the

torn pieces.

●

The paper is not loaded correctly in the paper drawer.

Make sure that the paper size plate of the paper drawer matches the size of the paper loaded in the paper drawer.