Cisco 7940G Phone Guide - Page 20
Understanding Feature Functionality and Availability, Call-Handling and Navigation Tips - configuring ip
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Understanding Feature Functionality and Availability The operation of your Cisco IP Phone and the features available to you may vary, depending on the call processing agent used by your company and also on how your company's phone support team has configured your phone system. Therefore, some of the features included in this Phone Guide might not be available to you or might work differently on your phone system. Contact your support desk or system administrator if you have questions about feature operation or availability. Call-Handling and Navigation Tips These guidelines can help you handle calls and navigate menus on your Cisco IP Phone. Going On-Hook and Off-Hook Some phone tasks and instructions differ depending on whether the phone is on-hook or off-hook. • On-Hook-The phone handset is resting in the cradle, no calls are active, and you do not have an active dial tone. Your phone provides on-hook dialing, which enables you to enter or choose phone numbers before activating the call. When your phone is on-hook, this icon appears next to each phone line: • Off-Hook-The phone handset is lifted from the cradle, the speakerphone is active, or any of several other methods are used to get a dial tone or to answer an incoming call. When your phone is off-hook, this icon appears next to the appropriate phone line: Understanding Lines vs. Calls It is sometimes easy to confuse lines and calls on your phone. Use these tips to avoid confusion: Lines The Cisco IP Phone 7960G supports up to six lines and the Cisco IP Phone 7940G supports up to two lines. The number of lines available on your phone depends on how your system administrator has configured your phone's programmable buttons. To see how many lines you have, look at the line area of your phone screen. You have as many lines as you have phone numbers. Calls Each line can support multiple calls. Therefore, you might find yourself handling several calls on one phone line. The default configuration is four calls per line, but your system administrator can adjust this number according to your needs. Regardless of the number of lines, your phone supports a maximum of 200 calls at a time. 12 OL-4637-02