Cisco 7940G Phone Guide - Page 29

Ending a Call, Using Hold and Resume, Using Mute

Page 29 highlights

Basic Call Handling Ending a Call To end a call, hang up. See the table below for details. If you want to... Then... Hang up while using the handset Return the handset to its cradle or press EndCall. Hang up while using the headset Press . If you want to keep headset mode activated (keep the button lit after hanging up), press EndCall. Hang up while using the speakerphone Press or EndCall. Hang up one call but preserve another Press EndCall. If necessary, remove the call from hold first. call on the same line Using Hold and Resume Only one call can be active at any given time; all other calls must be placed on hold. If you... Want to put a call on hold Want to remove a call from hold on the current line Want to remove a call from hold on a different line Then... Make sure the call you want to put on hold is highlighted and press Hold. Scroll to the specific call (if necessary) and press Resume. Press for the line that has the held call. (The line displays the call-on-hold icon .) If there is a single call holding on this line, the call will resume automatically. If there are multiple calls holding on the line, scroll to the specific call (if necessary) and press Resume. Tip Engaging the Hold feature typically generates music or a beeping tone. For this reason, avoid putting a conference call on hold. Using Mute Mute disables the audio input for your handset, headset, speakerphone, and external microphone. With Mute enabled, you can hear other parties on a call but they cannot hear you. If you want to... Toggle Mute on Toggle Mute off Then... Press . Press . Cisco IP Phone 7960G and 7940G 21

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Basic Call Handling
Cisco IP Phone 7960G and 7940G
21
Ending a Call
To end a call, hang up. See the table below for details.
Using Hold and Resume
Only one call can be active at any given time; all other calls must be placed on hold.
Tip
Engaging the Hold feature typically generates music or a beeping tone. For this reason, avoid putting
a conference call on hold.
Using Mute
Mute disables the audio input for your handset, headset, speakerphone, and external microphone.
With Mute enabled, you can hear other parties on a call but they cannot hear you.
If you want to...
Then...
Hang up while using the handset
Return the handset to its cradle or press
EndCall
.
Hang up while using the headset
Press
. If you want to keep headset mode activated (keep
the button lit after hanging up), press
EndCall
.
Hang up while using the speakerphone
Press
or
EndCall
.
Hang up one call but preserve another
call on the same line
Press
EndCall
. If necessary, remove the call from hold first.
If you...
Then...
Want to put a call on hold
Make sure the call you want to put on hold is highlighted and press
Hold
.
Want to remove a call from
hold on the current line
Scroll to the specific call (if necessary) and press
Resume
.
Want to remove a call from
hold on a different line
Press
for the line that has the held call. (The line displays the
call-on-hold icon
.)
If there is a single call holding on this line, the
call will resume automatically. If there are multiple calls holding on
the line, scroll to the specific call (if necessary) and press
Resume
.
If you want to...
Then...
Toggle Mute on
Press
.
Toggle Mute off
Press
.