Dell Dimension 4500C Dell Dimension 4500C Owner's Manual - Page 46

www.jp.dell.com | support.jp.dell.com Other technical problems G O T O T H E D E L L S U P P O R T W E B S I T E - Go to support.dell.com for help with general usage, installation, and troubleshooting questions. The support website offers several different tools to help you, such as Dell Forum-a chat room where you can communicate with other Dell customers about their computers and gain access to technical support through e-mail. See the Service and Support Guide provided with your computer for a description of the hardware and software support provided by Dell. C A L L D E L L - If you cannot solve your problem using the Dell Support website or e-mail service, call Dell for technical assistance (see page 105). See the Service and Support Guide provided with your computer for a description of the hardware and software support provided by Dell. General hardware problems If your computer exhibits one or more of the following symptoms, a device conflict may exist: • Your computer locks up, particularly while using a specific device. • A recently added device does not work. • A sound card emits noise or demonstrates other problems. • Unintelligible characters print from the printer. • The mouse pointer does not move or "stutters" when it moves. • Messages appear stating that the computer is not operating at maximum performance. • Errors occur and programs crash for no apparent reason. • Nothing displays on the monitor. REMOVE ANY RECENTLY ADDED HARDWARE TO SEE IF IT RESOLVES T H E C O NF L I CT - If removing the hardware resolves the conflict, see the hardware documentation for configuration and troubleshooting instructions. If the problem persists, contact the hardware manufacturer for technical assistance. 46 So l vi n g Pro b l em s