Dell Dimension 4500C Dell Dimension 4500C Owner's Manual - Page 61

Diagnostic Code, Definition, Corrective Action

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Diagnostic Code GYYY ABCD Definition No memory modules are detected. YGYY PCI bus failure. ABCD YGYG ABCD Video controller failure. Corrective Action • Reinstall all memory modules (see page 90) and then restart the computer. • To eliminate the possibility of a faulty memory connector, remove all memory modules, install one memory module (if the computer supports a single module), and restart the computer. Then move the memory module to another connector and restart the computer. • If the problem persists, contact Dell (see page 105). 1 Determine if a conflict exists by removing a card (not the video card) (see page 86) and then restarting the computer. 2 If the problem persists, reinstall the card that you removed, remove a different card (see page 86), and then restart the computer. 3 Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 70). 4 If the problem persists, contact Dell (see page 105). • If the computer has a video card, remove the card and reinstall it (see page 88). • If the problem persists or the computer has integrated video, contact Dell (see page 105). Advanced Troubleshooting 61

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Advanced Troubleshooting
61
No memory
modules are
detected.
•
Reinstall all memory modules (see
page 90) and then restart the computer.
•
To eliminate the possibility of a faulty
memory connector, remove all memory
modules, install one memory module (if
the computer supports a single
module), and restart the computer.
Then move the memory module to
another connector and restart the
computer.
•
If the problem persists, contact Dell
(see page 105).
PCI bus failure.
1
Determine if a conflict exists by
removing a card (not the video card)
(see page 86) and then restarting the
computer.
2
If the problem persists, reinstall the card
that you removed, remove a different
card (see page 86), and then restart the
computer.
3
Repeat this process for each card. If the
computer starts normally, troubleshoot
the last card removed from the
computer for resource conflicts (see
"Resolving Software and Hardware
Incompatibilities" on page 70).
4
If the problem persists, contact Dell
(see page 105).
Video controller
failure.
•
If the computer has a video card,
remove the card and reinstall it (see
page 88).
•
If the problem persists or the computer
has integrated video, contact Dell (see
page 105).
Diagnostic Code
Definition
Corrective Action
G
Y
Y
Y
A
B
C
D
Y
G
Y
Y
A
B
C
D
Y
G
Y
G
A
B
C
D