Dell Dimension 4500C Dell Dimension 4500C Owner's Manual - Page 55

Video and Monitor Problems

Page 55 highlights

R U N T H E S P E A K E R D I A G N O S T I C S - Some speaker systems have selfdiagnostics. See the speaker documentation for diagnostics instructions. RE I N S T A L L T H E A U D I O ( S O U N D ) D R I V E R - See page 67. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 70. Video and Monitor Problems If the screen is blank C H E C K T H E M O N I T O R P O W E R L I G H T - If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse. P R E S S T H E M O N I T O R P O W E R B U T T O N - Firmly press the button to ensure that the monitor is turned on. C H E C K T H E M O N I T O R C A B L E C O N N E C T I O N - Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.) Ensure that the video cable is connected as shown on the Start Here setup diagram for your computer. TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. S W A P T H E P O W E R C A B L E S - Swap the computer and monitor power cables to determine if the power cable is defective. TE S T T H E V I D E O EX T E N S I O N C A B L E ( I F U S E D ) - If you are using a video extension cable and removing the cable solves the problem, the cable is defective. HINT: See the monitor documentation for troubleshooting procedures. So l vi n g Pro b l em s 55

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Solving Problems
55
Video and Monitor Problems
If the screen is blank
HINT:
See the monitor
documentation for
troubleshooting
procedures.
R
UN
THE
SPEAKER
DIAGNOSTICS
Some speaker systems have self-
diagnostics. See the speaker documentation for diagnostics instructions.
R
EINSTALL
THE
AUDIO
(
SOUND
)
DRIVER
See page 67.
C
HECK
FOR
INTERRUPT
REQUEST
CONFLICTS
See page 70.
C
HECK
THE
MONITOR
POWER
LIGHT
If the power light is lit or blinking,
the monitor has power. If the power light is blinking, press a key on the keyboard
or move the mouse.
P
RESS
THE
MONITOR
POWER
BUTTON
Firmly press the button to
ensure that the monitor is turned on.
C
HECK
THE
MONITOR
CABLE
CONNECTION
Check the connector for
bent or broken pins. (It is normal for monitor cable connectors to have missing
pins.) Ensure that the video cable is connected as shown on the
Start Here
setup
diagram for your computer.
T
EST
THE
ELECTRICAL
OUTLET
Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
S
WAP
THE
POWER
CABLES
Swap the computer and monitor power
cables to determine if the power cable is defective.
T
EST
THE
VIDEO
EXTENSION
CABLE
(
IF
USED
)—
If you are using a
video extension cable and removing the cable solves the problem, the cable is
defective.