Dell Inspiron 2500 Solutions Guide - Page 38

Modem Problems

Page 38 highlights

w w w . de ll .c om | sup port .d ell.c om Modem Problems NOTICE: Connect the modem to an analog telephone wall jack only. Connecting the modem to a digital telephone network damages the modem. C H EC K TH E T EL E P H O N E J AC K - Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone. C O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K - If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack with the telephone line. C H EC K TH E C O N N EC TI O N - Verify that the telephone line is connected to the modem. C H EC K TH E T EL E P H O N E LI N E - Try using a different telephone line. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one. 38 Solving Problems

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38
Solving Problems
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Modem Problems
NOTICE:
Connect the modem to an analog telephone wall jack only.
Connecting the modem to a digital telephone network damages the modem.
C
HECK
THE
TELEPHONE
JACK
Disconnect the telephone line from the
modem and connect it to a telephone. Listen for a dial tone.
C
ONNECT
THE
MODEM
DIRECTLY
TO
THE
TELEPHONE
WALL
JACK
If
you have other telephone devices sharing the line, such as an answering machine,
fax machine, surge protector, or line splitter, then bypass them and connect the
modem directly to the telephone wall jack with the telephone line.
C
HECK
THE
CONNECTION
Verify that the telephone line is connected to the
modem.
C
HECK
THE
TELEPHONE
LINE
Try using a different telephone line. If you
are using a line that is 3 m (10 ft) or more in length, try a shorter one.