Dell Inspiron 2500 Solutions Guide - Page 46

Internet Connection Problems, Start, All Programs -> Accessories, Program, Compatibility Wizard

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w w w . de ll .c om | sup port .d ell.c om A program error causes the system to lock up T U R N TH E C O MP U TE R O FF - If your computer locks up and you are unable to get a response by pressing a key on your keyboard or your touch pad, press and hold the power button for at least 6 seconds until the computer turns off. Then press the power button again to turn on the computer. You might lose data if you are unable to perform a Microsoft Windows shutdown. A solid blue screen appears T U R N TH E C O MP U TE R O FF - If the computer does not respond to a keystroke or a proper shutdown (see page24), press the power button until the computer turns off. Press the power button again to restart the computer. The solid blue screen appears because you were not able to perform a proper Windows shutdown. ScanDisk automatically runs during the start-up process. Follow the instructions on the screen. A program is designed for an earlier version of the Windows operating systems R U N T H E PRO G RA M CO M P AT I BI L I TY W IZ AR D- Windows XP provides a Program Compatibility Wizard that configures a program to run in an environment more similar to the environment of earlier versions of the Windows operating systems. 1 Click Start, point to All Programs -> Accessories, and then click Program Compatibility Wizard. 2 On the welcome screen, click Next. Follow the instructions on the screen. Internet Connection Problems R EV I EW "MO D EM P R OB L EM S "- See page38. 46 Solving Problems

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46
Solving Problems
www.dell.com | support.dell.com
A program error causes the system to lock up
A solid blue screen appears
A program is designed for an earlier version of the Windows
operating systems
Internet Connection Problems
T
URN
THE
COMPUTER
OFF
—
If your computer locks up and you are unable to
get a response by pressing a key on your keyboard or your touch pad, press and
hold the power button for at least 6 seconds until the computer turns off. Then
press the power button again to turn on the computer. You might lose data if you
are unable to perform a Microsoft Windows shutdown.
T
URN
THE
COMPUTER
OFF
—
If the computer does not respond to a keystroke
or a proper shutdown (see page24), press the power button until the computer
turns off. Press the power button again to restart the computer. The solid blue
screen appears because you were not able to perform a proper Windows
shutdown. ScanDisk automatically runs during the start-up process. Follow the
instructions on the screen.
R
UN
THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
—
Windows XP provides a
Program Compatibility Wizard that configures a program to run in an
environment more similar to the environment of earlier versions of the Windows
operating systems.
1
Click
Start
, point to
All Programs —> Accessories
, and then click
Program
Compatibility Wizard
.
2
On the welcome screen, click
Next
.
Follow the instructions on the screen.
R
EVIEW
“M
ODEM
P
ROBLEMS
”—
See page38.