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Dell XPS Owners Manual - Page 11

Desktop System Software - 11

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What Are You Looking For? Find It Here • Solutions - Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions Dell Support Website - support.dell.com NOTE: Select your region or business segment to view the appropriate support site. • Community - Online discussion with other Dell customers • Upgrades - Upgrade information for components, such as the memory, hard drive, and operating system • Customer Care - Contact information, service call and order status, and warranty and repair information • Service and support - Service call status, support history, service contract, and online discussions with support • Reference - Computer documentation, details on my computer configuration, product specifications, and white papers • Downloads - Certified drivers, patches, and software updates • Desktop System Software (DSS)- If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS automatically detects your To download Desktop System Software: computer and operating system and installs the updates 1 Go to support.dell.com, select your region or business appropriate for your configuration, providing critical segment, then enter your Service Tag or product model. updates for your operating system and support for Dell™ 2 Select Drivers & Downloads, then click Go. 3.5-inch USB floppy drives, Intel® processors, optical 3 Select your operating system and language, and then drives, and USB devices. DSS is necessary for correct search for the keyword Desktop System Software. operation of your Dell computer. NOTE: The support.dell.com user interface may vary depending on your selections. • How to use Windows XP • How to work with programs and files • How to personalize my desktop Windows Help and Support Center 1 Click Start→ Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Finding Information 11

Section	Page
Owner’s Manual	1
Contents	3
Finding Information	9
Setting Up and Using Your Computer	13
Front and Back View of the Computer	13
Front View	13
Back View	15
Back I/O Connectors	16
Setting Up a Printer	17
Printer Cable	17
Connecting a USB Printer	18
Using a Media Card Reader (Optional)	18
Connecting a TV (Optional)	20
Changing the Display Settings	20
Setting Up a Home and Office Network	20
Connecting to a Network Adapter	20
Network Setup Wizard	21
Connecting to the Internet	22
Setting Up Your Internet Connection	22
Playing a CD or DVD	23
Adjusting the Volume	25
Adjusting the Picture	25
Copying CDs and DVDs	25
How to Copy a CD or DVD	25
Using Blank CDs and DVDs	26
Helpful Tips	27
Power Management	28
Standby Mode	28
Hibernate Mode	28
Power Options Properties	29
Intel® Viiv™ Technology (Optional)	30
Using Intel® Viiv™ Quick Resume Technology (Optional)	30
Enabling the QRT Feature in System Setup	31
Enabling the QRT feature in the Operating system	31
Hyper-Threading and Dual-Core Technology	31
Solving Problems	33
Troubleshooting Tips	33
Battery Problems	33
Drive Problems	34
CD and DVD drive problems	34
Hard drive problems	35
E-Mail, Modem, and Internet Problems	35
Error Messages	37
Media Card Reader Problems	38
IEEE 1394 Device Problems	38
Keyboard Problems	39
Lockups and Software Problems	39
The computer does not start up	39
The computer stops responding	39
A program stops responding	40
A program crashes repeatedly	40
A program is designed for an earlier Windows operating system	40
A solid blue screen appears	40
Other software problems	41
Memory Problems	41
Mouse Problems	42
Network Problems	43
Power Problems	43
Printer Problems	44
Scanner Problems	45
Sound and Speaker Problems	46
No sound from speakers	46
No sound from headphones	47
Video and Monitor Problems	47
The screen is blank	47
The screen is difficult to read	48
Troubleshooting Tools	49
Diagnostic Lights	49
Dell Diagnostics	52
When to Use the Dell Diagnostics	52
Drivers	54
What Is a Driver?	54
Identifying Drivers	54
Reinstalling Drivers	55
Resolving Software and Hardware Incompatibilities	56
Restoring Your Operating System	56
Using Microsoft Windows XP System Restore	56
Removing and Installing Parts	61
Before You Begin	61
Recommended Tools	61
Turning Off Your Computer	61
Before Working Inside Your Computer	62
Removing the Computer Cover	62
Inside View of Your Computer	64
System Board Components	65
Memory	66
DDR2 Memory Overview	66
Addressing Memory With 4-GB Configurations	68
Installing Memory	68
Removing Memory	70
Cards	70
Drives	74
Connecting Drive Cables	75
Drive Interface Connectors	75
Power Cable Connector	75
Connecting and Disconnecting Drive Cables	76
Hard Drive	76
Removing a Hard Drive	76
Installing a Hard Drive	78
CD/DVD Drive	81
Removing a CD/DVD Drive	81
Installing a CD/DVD Drive	83
Media Card Reader	85
Removing a Media Card Reader	85
Installing a Media Card Reader	87
Floppy Drive (Optional)	89
Removing a Floppy Drive	89
Installing a Floppy Drive	91
Modem	93
Replacing the Modem	93
Battery	94
Replacing the Battery	94
Replacing the Computer Cover	96
Specifications	97
System Setup	101
Overview	101
Entering System Setup	102
System Setup Options	103
Boot Sequence	106
Jumper Settings	107
Clearing Forgotten Passwords	108
Clearing CMOS Settings	109
Cleaning Your Computer	109
Computer, Keyboard, and Monitor	109
Mouse	110
CDs and DVDs	110
Dell Technical Support Policy (U.S. Only)	110
Definition of \	111
Definition of \	111
FCC Notices (U.S. Only)	111
FCC Class B	111
Contacting Dell	112