Dell XPS Owners Manual - Page 45

CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer (see "Printer Cable" on page 17). TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click Start, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 3 Click Properties, then click the Ports tab. For a USB printer, ensure that Print to the following port(s): is set to USB. R E I N S T A L L T H E P R I N T E R D R I V E R - See the printer documentation for information on reinstalling the printer driver. Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer. C H E C K T H E S C A N N E R D O C U M E N T A T I O N - See the scanner documentation for setup and troubleshooting information. U N L O C K T H E S C A N N E R - Ensure that your scanner is unlocked (if the scanner has a locking tab or button). RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner documentation for information on cable connections. • Ensure that the scanner cables are securely connected to the scanner and the computer. Solving Problems 45