Epson 2450 Scanner Basics - Page 42

Software Problems, Image Problems, re having trouble scanning, while using the transparency unit.

Page 42 highlights

You're having trouble scanning while using the transparency unit. I Make sure the transparency unit cable is connected to the round port on the back of the scanner. I If you're scanning in Manual Mode on a Macintosh, the "stopwatch" icon may not change back to a cursor after scanning is complete. The cursor returns to normal after you close EPSON TWAIN. I Make sure you've removed the reflective document mat and positioned the film holder correctly (see page 4). I If the edges of your image aren't scanned, see page 39. Software Problems The scanner software doesn't work properly. I Make sure your computer meets the system requirements listed on page 45 or page 46 and supports the software applications you're using. I Check if your computer has enough memory for your software. If you're running other software at the same time, the computer may not have enough memory. (See your software and computer manuals.) Try closing any open applications, including screen savers and virus protection programs. If you are scanning a large image or scanning at a high resolution, your computer may not have enough memory to process the image. I Check your software installation. If all else fails, uninstall your software, then reinstall it. Image Problems Your scanned image is blurred or distorted. I Make sure the document is placed flat against the scanner's document table glass. If only part 38 Problem Solving

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38
Problem Solving
You
re having trouble scanning
while using the transparency unit.
Make sure the transparency unit
cable is connected to the round
port on the back of the scanner.
If you
re scanning in Manual
Mode on a Macintosh, the
stopwatch
icon may not
change back to a cursor after
scanning is complete. The cursor
returns to normal after you close
EPSON TWAIN.
Make sure you
ve removed the
reflective document mat and
positioned the film holder
correctly (see page 4).
If the edges of your image aren
t
scanned, see page 39.
Software Problems
The scanner software doesn
t work
properly.
Make sure your computer meets
the system requirements listed
on page 45 or page 46 and
supports the software
applications you
re using.
Check if your computer has
enough memory for your
software. If you
re running other
software at the same time, the
computer may not have enough
memory. (See your software and
computer manuals.) Try closing
any open applications, including
screen savers and virus protection
programs.
If you are scanning a large image
or scanning at a high resolution,
your computer may not have
enough memory to process the
image.
Check your software installation.
If all else fails, uninstall your
software, then reinstall it.
Image Problems
Your scanned image is blurred or
distorted.
Make sure the document is
placed flat against the scanner
s
document table glass. If only part