HP 170X HP JetDirect 170X - Installation and Configuration Guide - Page 83

B-2 Warranty Service, Your Authorized Dealer, Service Billing Out of Warranty, Service Outside the USA - replacement

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8. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Your Authorized Dealer If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect print server to you. Your HP Authorized Dealer will be familiar with your requirements and can provide assistance. During the warranty period, HP will replace the unit at no charge provided the defective unit is returned. You may return the unit to your HP Authorized Dealer or your local HP Sales and Service Office representative. Be sure to include a copy of your purchase receipt. Warranty Service For warranty service on HP Jetdirect products, call the HP Support. When calling, please have the following information ready: q HP Jetdirect product you are calling about. q Model number of the product. q Serial number of the product. q Complete description of the problem. q Proof of purchase of your product. q Your shipping address. The HP Customer Care representative will help you with troubleshooting, and advise you on warranty service. Service Billing (Out of Warranty) When ordering a replacement unit for out-of-warranty service, you may be charged a repair cost. See your HP Authorized Dealer or your local HP Sales and Service Office representative. Or, you can call HP at (800) 227-8164 (USA only). Service Outside the USA Customers outside the USA should contact their HP Authorized Dealer or HP Sales and Service Office to obtain information on prices, exchange unit availability and instructions. Hewlett-Packard Year 2000 Warranty Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP Product, HP warrants that this HP Product will be able to accurately process date data (including, but not limited to, calculating, comparing, and sequencing) from, into, and between the twentieth and twenty-first centuries, and the years 1999 and 2000, including leap year calculations, when used in accordance with the Product documentation provided by HP (including any instructions for installing patches or upgrades), provided that all other products (e.g. hardware, software, firmware) used in combination with such HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty extends through January 31, 2001. B-2 Warranty Service

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B-2 Warranty Service
8. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY
STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS
INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR
LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not
allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE
EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND
ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THIS PRODUCT TO YOU.
Your Authorized Dealer
If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect
print server to you. Your HP Authorized Dealer will be familiar with your requirements
and can provide assistance.
During the warranty period, HP will replace the unit at no charge provided the defective
unit is returned. You may return the unit to your HP Authorized Dealer or your local HP Sales
and Service Office representative.
Be sure to include a copy of your purchase receipt.
Warranty Service
For warranty service on HP Jetdirect products, call the HP Support. When calling, please
have the following information ready:
HP Jetdirect product you are calling about.
Model number of the product.
Serial number of the product.
Complete description of the problem.
Proof of purchase of your product.
Your shipping address.
The HP Customer Care representative will help you with troubleshooting, and advise you
on warranty service.
Service Billing (Out of Warranty)
When ordering a replacement unit for out-of-warranty service, you may be charged a
repair cost. See your HP Authorized Dealer or your local HP Sales and Service Office
representative. Or, you can call HP at (800) 227-8164 (USA only).
Service Outside the USA
Customers outside the USA should contact their HP Authorized Dealer or HP Sales and
Service Office to obtain information on prices, exchange unit availability and instructions.
Hewlett-Packard Year 2000 Warranty
Subject to all of the terms and limitations of the HP Limited Warranty Statement provided
with this HP Product, HP warrants that this HP Product will be able to accurately process
date data (including, but not limited to, calculating, comparing, and sequencing) from, into,
and between the twentieth and twenty-first centuries, and the years 1999 and 2000,
including leap year calculations, when used in accordance with the Product documentation
provided by HP (including any instructions for installing patches or upgrades), provided
that all other products (e.g. hardware, software, firmware) used in combination with such
HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty
extends through January 31, 2001.