HP 3015 HP LaserJet 3015 All-in-One - User Guide - Page 112
Media jams occur in the automatic document feeder (ADF)
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Media jams occur in the automatic document feeder (ADF) Occasionally, media becomes jammed during a copy, scan, or fax job. You are notified of a media jam by a software error message and the Doc feeder jam Clear, Reload message that appears on the device control panel display. ● The ADF input tray is loaded incorrectly or is too full. See Loading originals to copy for more information. ● The media does not meet HP specifications. See Selecting media for the automatic document feeder (ADF) for more information. Typical automatic document feeder (ADF) jam locations ● Input tray areas: If the page is sticking out of the input tray, try to remove it gently from the input tray without tearing the page. If you feel resistance, see To clear a media jam from the automatic document feeder (ADF) for instructions. ● Output paths: If the page is sticking out of the output bin, try to remove it gently without tearing the page. If you feel resistance, see To clear a media jam from the automatic document feeder (ADF) for instructions. ● Intermediate location: If the page is sticking out of both the input tray and into the output area, see To clear a media jam from the automatic document feeder (ADF) for instructions. Automatic document feeder (ADF) media lever If you are using thick media, slide the media lever to the single-sheet setting (to the right). Load a single sheet of media into the ADF. When you have finished, copying, scanning, or faxing, slide the ADF media lever back to the multiple-sheet setting (to the left). 102 Chapter 8 Troubleshooting ENWW