Scanning to another software program
............................................................................
62
Scanning to the Readiris OCR software
...........................................................................
63
Scanning by using TWAIN-compliant and WIA-compliant software
.......................................
64
Using TWAIN-compliant and WIA-compliant software
.....................................................
64
Scanning by using OCR
..........................................................................................................
65
Readiris
.............................................................................................................................
65
Scanner resolution and color
..................................................................................................
66
Resolution and color guidelines
.......................................................................................
66
Color
.................................................................................................................................
67
6 Faxing
..................................................................................................................................................
70
...........................................................................................................................................
70
7 Cleaning and maintenance
Cleaning the outside of the device
..........................................................................................
72
To clean the exterior
.........................................................................................................
72
To clean the glass
............................................................................................................
72
Cleaning the media path
.........................................................................................................
73
To clean the media path
...................................................................................................
73
8 Troubleshooting
Device does not turn on
..........................................................................................................
76
Is power reaching the device?
..........................................................................................
76
The device control panel display has black lines or dots, or fades
........................................
77
Black lines or dots
............................................................................................................
77
Faded device control panel display
..................................................................................
77
Pages print but are totally blank
..............................................................................................
78
Is the sealing tape still in the print cartridge?
...................................................................
78
Does the configuration page print?
..................................................................................
78
Does the document contain blank pages?
.......................................................................
78
Is the original loaded correctly?
........................................................................................
78
Pages did not print
..................................................................................................................
79
Does a message appear on your computer screen?
.......................................................
79
Is media being pulled into the device correctly?
..............................................................
79
Are media jams present?
..................................................................................................
79
Is the parallel or USB Device Cable (A/B) working, and is it connected correctly?
.........
79
Are other devices running on your computer?
.................................................................
79
Pages printed, but a problem exists
........................................................................................
80
Is the print quality poor?
...................................................................................................
80
Is the printed page different from what appears onscreen?
.............................................
80
Are the device settings appropriate for the print media?
.................................................
80
Onscreen error messages appear
..........................................................................................
81
Printer not responding/error writing to LPT1
....................................................................
81
Cannot access port (in use by another application)
.........................................................
81
Paper-handling problems exist
...............................................................................................
82
Print is skewed (crooked)
.................................................................................................
82
More than one sheet feeds at one time
............................................................................
82
Device does not pull media from the media input tray
.....................................................
82
Media curls when fed through device
...............................................................................
82
Printed page is different from what appears onscreen
...........................................................
83
Is the text garbled, incorrect, or incomplete?
...................................................................
83
Are graphics or text missing? Are there blank pages?
....................................................
83
Is the page format different from the format on another printer?
.....................................
84
ENWW
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