HP 303B Maintenance & Service Guide: HP 303B Microtower Business PC - Page 63

Solving Memory Problems

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Diagnostics reports a failure. Cause Network controller interrupt is shared with an expansion board. The network controller is defective. Solution Under the Computer Setup Advanced menu, change the resource settings for the board. Check that they are different from those of the network controller. Disable the integrated network controller from the setup utility and install a new network interface card. Network controller stops working without apparent cause. Cause Solution The files containing the network drivers are corrupted. Reinstall the network drivers. The cable is not securely connected. Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device. The network is temporarily unavailable. Contact the network administrator to find out the status of the network. Cannot connect to network server when attempting Remote System Installation. Cause Solution The network controller is not configured properly. Verify that the computer is properly connected to the network, that a DHCP Server is present, and that the Remote System Installation Server contains drivers for the network controller. Solving Memory Problems If you encounter memory problems, some common causes and solutions are listed in the following table. System will not boot or does not function properly after installing additional memory modules. Cause Solution Memory module is not the correct type or speed grade for the system or the new memory module is not seated properly. Replace module with the correct industry-standard device for the computer. Do not mix ECC and non-ECC memory modules. The memory module is not correctly seated. Open the casing and reseat the DIMM. Solving Memory Problems 55

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Diagnostics reports a failure.
Cause
Solution
Network controller interrupt is shared with an expansion
board.
Under the Computer Setup
Advanced
menu, change the
resource settings for the board. Check that they are different
from those of the network controller.
The network controller is defective.
Disable the integrated network controller from the setup
utility and install a new network interface card.
Network controller stops working without apparent cause.
Cause
Solution
The files containing the network drivers are corrupted.
Reinstall the network drivers.
The cable is not securely connected.
Ensure that the cable is securely attached to the network
connector and that the other end of the cable is securely
attached to the correct device.
The network is temporarily unavailable.
Contact the network administrator to find out the status of the
network.
Cannot connect to network server when attempting Remote System Installation.
Cause
Solution
The network controller is not configured properly.
Verify that the computer is properly connected to the
network, that a DHCP Server is present, and that the
Remote System Installation Server contains drivers for the
network controller.
Solving Memory Problems
If you encounter memory problems, some common causes and solutions are listed in the following
table.
System will not boot or does not function properly after installing additional memory modules.
Cause
Solution
Memory module is not the correct type or speed grade for
the system or the new memory module is not seated
properly.
Replace module with the correct industry-standard device for
the computer. Do not mix ECC and non-ECC memory
modules.
The memory module is not correctly seated.
Open the casing and reseat the DIMM.
Solving Memory Problems
55