HP 5100 HP LaserJet 5100 Series - User Guide - Page 84
Clearing Paper Jams - printer door open message
UPC - 808736092500
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Note Clearing Paper Jams If the printer's control panel displays a paper jam message, look for paper in the locations indicated in Figure 21, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area. When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 82. A paper jam message might also display if the rear door is open. The top cover of the printer must be opened and then closed to clear a paper jam message. Paper jams can occur at the following locations: Output areas (top and rear) Go to page 79. Top cover area Go to page 78. Optional duplexer Go to page 80. Input tray areas Go to page 77. Figure 21 Paper Jam Locations Note Loose toner might remain in the printer after a paper jam, but the toner should clear after a few sheets are printed. 76 Chapter 4: Problem Solving ENWW