HP 5100 HP LaserJet 5100 Series - User Guide - Page 86

Clearing Jams from the Top Cover Area 1 Open the top cover and remove the print cartridge. Caution To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. 2 Use the green handles to lift the paper access plates. 3 Slowly pull the paper out of the printer. Do not tear the paper! Note Avoid spilling loose toner. Using a dry, lint-free cloth, clean any loose toner that might have fallen into the printer (page 72). If loose toner falls into the printer, it might cause temporary problems with print quality. Loose toner should clear from the paper path after a few pages are printed. If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.) 4 Close the paper access plates, replace the print cartridge, and close the top cover. If a paper jam message persists, there is still paper in the printer. Look for paper in another location (page 76). 78 Chapter 4: Problem Solving ENWW