HP 5100 HP LaserJet 5100 Series - User Guide - Page 91

Note Understanding Printer Messages The following table explains messages that might display on the printer's control panel. Printer messages and their meanings are listed in alphabetical order, with numbered messages following. If a message persists: • If a message persists requesting that you load a tray, or if a message indicates that a previous print job is still in the printer's memory, press [Go] to print or press [Cancel Job] to clear the job from the printer's memory. • If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider. (See the telephone support flyer included with the printer.) Not all messages are described in this user's guide (many are self-explanatory). Some printer messages are affected by the Auto Continue and Clearable Warning settings from the Configuration Menu in the printer's control panel (page B-13). Printer Messages Message ACCESS DENIED MENUS LOCKED BAD DUPLEXER CONNECTION CHECK INPUT DEVICE alternates with PAPER PATH OPEN PLEASE CLOSE IT CHECKING PAPER PATH Explanation or Recommended Action The printer control panel function you are trying to access has been locked to prevent unauthorized access. See your network administrator. The duplexer is not connected properly. Re-install the duplexer. The optional input tray cannot feed paper to the printer because a door or paper guide is open. Check the doors and paper guides. The engine is rolling its rollers to check for possible paper jams. ENWW Chapter 4: Problem Solving 83