HP 8100C HP Digital Sender 8100C - (English) User Guide, C7707-90005 - Page 58

Use the table below to solve common problems encountered while using the digital - power cord

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Page 58 highlights

56 Troubleshooting for the digital sender is divided into two sections, General digital sender troubleshooting and Control panel messages. General digital sender troubleshooting includes problems that might occur that do not generate error messages. Note As a general rule for all problems, check the control panel for relevant messages. See "Control panel messages" on p age59. Use the table below to solve common problems encountered while using the digital sender. The control panel does not display a message for these types of problems. If the control panel is displaying a message, see "Control panel messages" on p age59. General digital sender troubleshootin Problem Actions Digital sender is not sending documents Control panel is not working Digital sender does not accept your password . Image quality is poor. Make sure the power cord is securely connected to the digital sender and is plugged into the power outlet. Make sure the digital sender is turned on. Make sure that if you are using the ADF that the document lever is in the correct position. See "To load a document in the ADF" on page18. Make sure the power cord is plugged into the power outlet and the power outlet is receiving power. Make sure the control panel cable is securely connected. Check the control panel contrast. You can change the contrast if needed using SHIFT+ALT+ or SHIFT+ALT+ . Verify that you are using the correct password. Passwords are case-sensitive. Make sure you enter your password with the correct combination of uppercase and lowercase letters. If scanned pages are blank, white, or have repeated vertically striped patterns, make sure that a page is not already on the glass. Make sure that the document you are trying to send is placed face up in the ADF or face down on the glass. If you are using the ADF, the ADF window may need to be replaced. See the administrator guide for instructions. Make sure the glass is clean. If the glass is dirty, clean it with a dry, soft c l o t h If the problem is with the image quality of jobs sent to a printer, check the settings at the printer.

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56
±ËÌÁÄ´½µ±Ï±&±6µ¶¸%½Ã̶¶´º³À
’´µ·°ÀºÁŵµ³¹²½¾³Åº¾¶¹½¹³¿À¾Áº²¶º´
Troubleshooting for the digital sender is divided into two sections, General digital sender
troubleshooting and Control panel messages. General digital sender troubleshooting
includes problems that might occur that do not generate error messages.
Note
As a general rule for all problems, check the control panel for relevant messages. See
“
Control panel messages
” on p age59
.
Ƴ´³½À¾º²¶¹¶µÀ¾ºÂ³´²³½ºµ½¼Áʾ³Âż¼µ¶´¹
Use the table below to solve common problems encountered while using the digital
sender. The control panel does not display a message for these types of problems. If the
control panel is displaying a message, see
“
Control panel messages
” on p age59
.
General digital sender troubleshootin
Problem
Actions
Digital sender is not sending
documents
●
Make sure the power cord is securely connected to the digital sender and is plugged into the
power outlet.
●
Make sure the digital sender is turned on.
●
Make sure that if you are using the ADF that the document lever is in the correct position. See
“
To load a document in the ADF
” on page18
.
Control panel is not working
●
Make sure the power cord is plugged into the power outlet and the power outlet is receiving
power.
●
Make sure the control panel cable is securely connected.
●
Check the control panel contrast. You can change the contrast if needed using
S
HIFT
+
A
LT
+
or
S
HIFT
+
A
LT
+
.
Digital sender does not accept
your password
.
●
Verify that you are using the correct password.
●
Passwords are case-sensitive. Make sure you enter your password with the correct
combination of uppercase and lowercase letters.
Image quality is poor.
●
If scanned pages are blank, white, or have repeated vertically striped patterns, make sure that
a page is not already on the glass.
●
Make sure that the document you are trying to send is placed face up in the ADF or face down
on the glass.
●
If you are using the ADF, the ADF window may need to be replaced. See the administrator
guide for instructions.
●
Make sure the glass is clean. If the glass is d
irty, clean it with a dry, soft c
loth
●
If the problem is with the image quality of jobs sent to a printer, check the settings at the
printer.