HP DeskJet Ink Advantage Ultra 5730 User Guide - Page 120
Fix ink smears on printouts, Clean, All Settings, Information and Support, Setup, Tools
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e. Click Clean, and follow the onscreen instructions. CAUTION: Clean the printhead only when necessary. Unnecessary cleaning wastes ink and shortens the life of the print head. NOTE: If print quality still seems poor after you complete cleaning, try aligning the printhead. If print quality problems persist after cleaning and aligning, contact HP support. f. Click All Settings to return to the Information and Support pane. Fix ink smears on printouts If a printout shows smears of ink, for subsequent prints, try using the Clean Page Smear function from the printer display. This process takes several minutes to complete. Full-size plain paper needs to be loaded and will be moved back and forth during the cleaning. Mechanical noises are normal at this time. 1. Load Letter or A4 unused plain white paper into the input tray. 2. From the Home screen, touch Setup . 3. Touch Tools , touch Clean Page Smears, and then follow the on-screen instructions. NOTE: You can also do the same from the HP printer software or Embedded Web Server (EWS). To access the software or EWS, see Open the HP printer software (Windows) on page 15 or Open the Embedded Web Server on page 92. 114 Chapter 9 Solve a problem ENWW