HP Deskjet D2300 User Guide - Microsoft Windows 9x - Page 66

Paper problems, Printer does not feed paper, Out of paper message

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Chapter 11 8. Turn on the printer. 9. Reprint the document. Note If paper jams occur frequently, try using a heavier paper. See Printer specifications for paper weight specifications. Paper problems ● Printer does not feed paper ● Out of paper message ● Printer prints on multiple sheets at once Printer does not feed paper Try one or more of the following solutions: ● Reduce the number of sheets in the paper tray. ● Remove the paper from the paper tray, and then reload it. ● Use a different type of paper. Out of paper message Follow the appropriate steps for the condition that exists. ● If the paper tray is loaded ● If the paper tray is empty If the paper tray is loaded 1. Verify the following: - A sufficient amount of paper is loaded in the paper tray (at least ten sheets). - The paper tray is not overly full. - The paper stack is touching the back of the paper tray. 2. Slide the paper guide so that it fits firmly against the edge of the paper. 3. Click Continue to resume printing. If the paper tray is empty 1. Load paper in the paper tray. 2. Push the paper forward until it stops. 3. Slide the paper guide so that it fits firmly against the edge of the paper. 4. Click Continue to resume printing. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, check the following: ● Paper weight ● Paper might be loaded improperly Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that is within the recommended specifications. 64 HP Deskjet D2300 series

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8.
Turn on the printer.
9.
Reprint the document.
Note
If paper jams occur frequently, try using a heavier paper. See
Printer
specifications
for paper weight specifications.
Paper problems
●
Printer does not feed paper
●
Out of paper message
●
Printer prints on multiple sheets at once
Printer does not feed paper
Try one or more of the following solutions:
●
Reduce the number of sheets in the paper tray.
●
Remove the paper from the paper tray, and then reload it.
●
Use a different type of paper.
Out of paper message
Follow the appropriate steps for the condition that exists.
●
If the paper tray is loaded
●
If the paper tray is empty
If the paper tray is loaded
1.
Verify the following:
–
A sufficient amount of paper is loaded in the paper tray (at least ten sheets).
–
The paper tray is not overly full.
–
The paper stack is touching the back of the paper tray.
2.
Slide the paper guide so that it fits firmly against the edge of the paper.
3.
Click
Continue
to resume printing.
If the paper tray is empty
1.
Load paper in the paper tray.
2.
Push the paper forward until it stops.
3.
Slide the paper guide so that it fits firmly against the edge of the paper.
4.
Click
Continue
to resume printing.
Printer prints on multiple sheets at once
If the printer prints on multiple sheets at once, check the following:
●
Paper weight
●
Paper might be loaded improperly
Paper weight
The printer might print on multiple sheets of paper at once if the paper is under the
recommended
paper weight
. Use paper that is within the recommended specifications.
Chapter 11
64
HP Deskjet D2300 series