HP Deskjet D2300 User Guide - Microsoft Windows 9x - Page 76
Power light is on or flashing, Two-way communication cannot be established or Printer not responding
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Chapter 11 "Two-way communication cannot be established" or "Printer not responding" message The printer might not be able to communicate with the computer if the USB cable is too long. If you receive this error message, make sure that the USB cable is not greater than 3 meters (approximately 9.8 feet) in length. Note For best printing performance, use a USB 2.0 compatible cable. General Protection Fault A General Protection Fault, or GPF, is a Microsoft Windows error message that appears when a software program, or a device such as a printer, performs an action that Windows determines to be a problem. There are many possible causes of a GPF. Try the following to resolve a GPF: 1. Restart your computer, and then try printing again. 2. Try printing using different settings or options. 3. If the problem still occurs: - Use a different software program, if available. - Check with the software program vendor for program updates. - Verify that your computer has sufficient RAM and hard disk space. - Delete any temporary files on your computer. If you continue to experience problems, visit HP Technical Support at www.hp.com/support. Power light is on or flashing 1 Power light ● If the Power light is on, the printer is either printing or ready to print. ● If the Power light is off, the printer is off. ● If the Power light is flashing, see the following information. ● What the flashing light means 74 HP Deskjet D2300 series