HP Deskjet D2500 Full User Guide - Page 6

Paper Mismatch or Paper Size message, Shop for ink supplies, Troubleshooting - ink for

Page 6 highlights

Contents Contents 10 Shop for ink supplies ...60 11 Troubleshooting Error messages...61 Print cartridge error messages 61 Incorrect print cartridge or print cartridge missing 61 Print cartridge problem message 62 Print cartridge carriage is stuck 62 "Paper Mismatch" or "Paper Size" message 64 Out of paper...65 There was an error writing to USB port 65 Two-way communication cannot be established or Printer not responding 65 Installation problems...65 Printer lights are on or flashing 68 Power light is flashing ...69 Resume light is flashing...69 Both Power and Resume lights are flashing 70 Print Cartridge Status lights are on or flashing 70 Printer does not print...71 Verify the following...71 Unable to print...71 If the printer still does not print 77 Document prints slowly...77 Print cartridge problems...78 Resolving print cartridge error messages 78 Print cartridge carriage is stalled 81 Paper problems...84 Paper jam...84 Out of paper...86 Printer prints on multiple sheets at once 90 Photos do not print correctly...90 Check the paper tray...90 Check the printer properties 90 Problems with borderless documents 91 Borderless printing guidelines 91 Image is printed at an angle 91 Fading occurs on the edges of a photo 92 Photo has an unwanted border 92 Print quality is poor...93 Wrong, inaccurate, or bleeding colors 93 Ink is not filling the text or graphics completely 96 The printout has a horizontal band of distortion near the bottom of a borderless print...97 Printouts have horizontal streaks or lines 98 Printouts are faded or have dull colors 100 Printouts seem blurry or fuzzy 101 Printouts are slanted or skewed 102 Ink streaks on the back of the paper 102 Document is misprinted...104 If you continue to have problems 105 3

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10
Shop for ink supplies
............................................................................................................
60
11 Troubleshooting
Error messages
........................................................................................................................
61
Print cartridge error messages
...........................................................................................
61
Incorrect print cartridge or print cartridge missing
........................................................
61
Print cartridge problem message
..................................................................................
62
Print cartridge carriage is stuck
....................................................................................
62
"Paper Mismatch" or "Paper Size" message
......................................................................
64
Out of paper
........................................................................................................................
65
There was an error writing to USB port
..............................................................................
65
Two-way communication cannot be established or Printer not responding
.......................
65
Installation problems
.................................................................................................................
65
Printer lights are on or flashing
.................................................................................................
68
Power light is flashing
........................................................................................................
69
Resume light is flashing
......................................................................................................
69
Both Power and Resume lights are flashing
.......................................................................
70
Print Cartridge Status lights are on or flashing
...................................................................
70
Printer does not print
................................................................................................................
71
Verify the following
.............................................................................................................
71
Unable to print
....................................................................................................................
71
If the printer still does not print
...........................................................................................
77
Document prints slowly
.............................................................................................................
77
Print cartridge problems
...........................................................................................................
78
Resolving print cartridge error messages
...........................................................................
78
Print cartridge carriage is stalled
........................................................................................
81
Paper problems
........................................................................................................................
84
Paper jam
...........................................................................................................................
84
Out of paper
........................................................................................................................
86
Printer prints on multiple sheets at once
............................................................................
90
Photos do not print correctly
.....................................................................................................
90
Check the paper tray
..........................................................................................................
90
Check the printer properties
...............................................................................................
90
Problems with borderless documents
.......................................................................................
91
Borderless printing guidelines
............................................................................................
91
Image is printed at an angle
...............................................................................................
91
Fading occurs on the edges of a photo
..............................................................................
92
Photo has an unwanted border
..........................................................................................
92
Print quality is poor
...................................................................................................................
93
Wrong, inaccurate, or bleeding colors
................................................................................
93
Ink is not filling the text or graphics completely
..................................................................
96
The printout has a horizontal band of distortion near the bottom of a borderless
print
.....................................................................................................................................
97
Printouts have horizontal streaks or lines
...........................................................................
98
Printouts are faded or have dull colors
.............................................................................
100
Printouts seem blurry or fuzzy
..........................................................................................
101
Printouts are slanted or skewed
.......................................................................................
102
Ink streaks on the back of the paper
................................................................................
102
Document is misprinted
..........................................................................................................
104
If you continue to have problems
............................................................................................
105
Contents
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Contents