HP Elite 8300 HP Compaq Business PC Maintenance and Service Guide Elite 8300 S - Page 269

Table 10-3 Solving Diskette Problems (continued) Diskette drive cannot write to a diskette. Cause Not enough space is left on the diskette. Diskette is damaged. Solution 1. Use another diskette. 2. Delete unneeded files from diskette. Replace the damaged disk. Cannot format diskette. Cause Invalid media reported. Disk may be write-protected. Legacy diskette writes are disabled in Computer Setup. Solution When formatting a disk in MS-DOS, you may need to specify diskette capacity. For example, to format a 1.44-MB diskette, type the following command at the MS-DOS prompt: FORMAT A: /F:1440 Open the locking device on the diskette. Enter Computer Setup and enable Legacy Diskette Write in Storage > Storage Options. A problem has occurred with a disk transaction. Cause The directory structure is bad, or there is a problem with a file. Solution In Microsoft Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now. In Microsoft Windows 7, right-click Start, click Explore, and right-click on a drive. Select Properties then select the Tools tab. Under Error-checking click Check Now. Diskette drive cannot read a diskette. Cause You are using the wrong diskette type for the drive type. You are reading the wrong drive. Diskette is damaged. Solution Check the type of drive that you are using and use the correct diskette type. Check the drive letter in the path statement. Replace the diskette with a new one. 258 Chapter 10 Troubleshooting Without Diagnostics