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HP Elite 8300 HP Compaq Business PC Maintenance and Service Guide Elite 8300 S - Page 345

Media Card Reader problems, Smart Cover Lock

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I installing battery 313 CMT drive cables 92 CMT expansion card 82 CMT hard drive 96 CMT media card reader 94 CMT memory 79 CMT optical drive 94 drive cables 86 guide screws 86 MT drive cables 135 MT expansion card 127 MT hard drive 141 MT media card reader 139 MT memory 125 MT optical drive 139 SFF drive cables 177 SFF expansion card 169 SFF hard drive 184 SFF media card reader 182 SFF memory 166 SFF optical drive 179 USDT hard drive 219 USDT memory 211 USDT optical drive 218 Internet access problems 286 K keyboard cleaning 67 spare part numbers 34, 35, 36, 42, 43, 44, 51, 53, 59, 60, 61 keyboard problems 274 L LEDs blinking power 300 blinking PS/2 keyboard 300 locks CMT front bezel 75 MT front bezel 122 SFF front bezel 163 Smart Cover Lock 321 USDT front bezel 207 M media card reader CMT installation 94 CMT removal 88 MT installation 139 MT removal 137 SFF installation 182 SFF removal 181 Media Card Reader problems 263 memory CMT installation 79 CMT socket population 80 CMT specifications 79 MT installation 125 MT socket population 125 MT specifications 125 SFF installation 166 SFF socket population 166 SFF specifications 166 USDT installation 211 USDT socket population 212 USDT specifications 211 memory module spare part number 79, 125, 166 memory module, USDT spare part number 211 memory modules spare part number 31, 37, 39, 45, 47, 54, 55, 56, 62 memory problems 280 monitor problems 265 mouse cleaning 68 mouse problems 274 mouse, spare part number 33, 34, 42, 51, 59 MT access panel, spare part number 38, 45 disassembly preparation 119 fan sink, spare part number 45 fan with guard, spare part number 41 fan, spare part number 45 fan/baffle assembly removal and replacement 144 front bezel, spare part number 38, 46 front I/O assembly, spare part number 40, 45 front USB panel removal and replacement 146 heat sink removal and replacement 148 heat sink, spare part number 41 power supply removal and replacement 156 power supply, spare part number 38, 44 power switch/LED assembly removal and replacement 147 power switch/LED assembly, spare part number 40, 45 preparation for disassembly 119 processor removal and replacement 150 rear chassis fan removal and replacement 154 SATA cable, spare part number 40 SATA hard drive cable, spare part number 40, 45 SATA optical drive cable, spare part number 40, 45 speaker removal and replacement 153 speaker, spare part number 41, 45 system board removal and replacement 158 system board, spare part number 39, 45 N network problems 277 NIC, spare part number 36, 44, 53 numeric error codes 292 O operating guidelines 66 optical drive CMT installation 94 CMT removal 88 MT installation 139 MT removal 137 SFF installation 179 334 Index

Section	Page
Product Features	12
Standard Configuration Features	12
Convertible Minitower (CMT) Front Panel Components	14
Microtower (MT) Front Panel Components	15
Small Form Factor (SFF) Front Panel Components	16
Ultra-Slim Desktop (USDT) Front Panel Components	17
Convertible Minitower (CMT) Rear Panel Components	18
Microtower (MT) Rear Panel Components	19
Small Form Factor (SFF) Rear Panel Components	20
Ultra-Slim Desktop (USDT) Rear Panel Components	21
Serial Number Location	22
Installing and Customizing the Software	24
Installing the Windows Operating System	24
Downloading Microsoft Windows Updates	24
Installing or Upgrading Device Drivers (Windows systems)	25
Customizing the Monitor Display (Windows systems)	25
Launching Windows XP from Windows 7	25
Accessing Disk Image (ISO) Files	25
Computer Setup (F10) Utility	27
Computer Setup (F10) Utilities	27
Using Computer Setup (F10) Utilities	28
Computer Setup—File	29
Computer Setup—Storage	30
Computer Setup—Security	33
Computer Setup—Power	37
Computer Setup—Advanced	38
Recovering the Configuration Settings	40
Illustrated parts catalog	41
Convertible minitower (CMT) chassis spare parts	41
Computer system components	41
Cables	43
Misc parts	44
Drives	45
Misc boards	46
Sequential part number listing	46
Microtower (MT) chassis spare parts	49
Computer major components	49
Cables	51
Misc parts	52
Drives	53
Misc boards	54
Sequential part number listing	54
Small Form Factor (SFF) chassis spare parts	58
Computer major components	58
Cables	60
Misc parts	61
Drives	63
Misc boards	63
Sequential part number listing	64
Ultra-Slim Desktop (USDT) chassis spare parts	67
Computer major components	67
Cables	68
Misc parts	69
Drives	71
Misc boards	71
Sequential part number listing	71
Routine Care, SATA Drive Guidelines, and Disassembly Preparation	74
Electrostatic Discharge Information	74
Generating Static	74
Preventing Electrostatic Damage to Equipment	75
Personal Grounding Methods and Equipment	75
Grounding the Work Area	76
Recommended Materials and Equipment	76
Operating Guidelines	77
Routine Care	77
General Cleaning Safety Precautions	77
Cleaning the Computer Case	77
Cleaning the Keyboard	78
Cleaning the Monitor	78
Cleaning the Mouse	79
Service Considerations	79
Power Supply Fan	79
Tools and Software Requirements	79
Screws	79
Cables and Connectors	80
Hard Drives	80
Lithium Coin Cell Battery	80
SATA Hard Drives	81
SATA Hard Drive Cables	81
SATA Data Cable	81
SMART ATA Drives	81
Cable Management	81
Hard Drive Capacities	82
Removal and Replacement Procedures Convertible Minitower (CMT) Chassis	83
Preparation for Disassembly	83
Access Panel	84
Front Bezel	85
Front Bezel Security	86
Bezel Blanks	88
System Board Connections	89
Memory	90
DIMMs	90
DDR3-SDRAM DIMMs	90
Populating DIMM Sockets	91
Installing DIMMs	92
Expansion Card	93
Drives	97
Drive Positions	98
Removing a Drive from a Drive Bay	99
Installing Drives	103
Installing a 5.25-inch Drive into a Drive Bay	105
Installing a Hard Drive into an Internal Drive Bay	107
Hood Sensor	112
Front I/O, USB Assembly	113
Power Switch Assembly	115
Speaker	116
Rear Chassis Fan	117
Fan sink	118
Processor	120
Power Supply	123
System Board	124
Changing from a Minitower to a Desktop Configuration	125
Changing from a Desktop to a Minitower Configuration	127
Removal and Replacement Procedures Microtower (MT) Chassis	130
Preparation for Disassembly	130
Computer Access Panel	131
Front Bezel	132
Front Bezel Security	133
Bezel Blanks	135
Memory	136
DIMMs	136
DDR3-SDRAM DIMMs	136
Populating DIMM Sockets	136
Installing DIMMs	137
Expansion Cards	138
System Board Connections	144
Drives	146
Drive Positions	148
Removing a 5.25-inch or 3.5-inch Drive from a Drive Bay	148
Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay	150
Removing a Hard Drive from a Drive Bay	152
Installing a Hard Drive into an Internal Drive Bay	152
Front Fan Assembly	155
Front I/O Assembly	157
Power Switch/LED Assembly	158
Heat sink	159
Processor	161
Speaker	164
Rear Chassis Fan	165
Power Supply	167
System Board	169
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	171
Preparation for Disassembly	171
Access Panel	172
Front Bezel	173
Front Bezel Security	174
Bezel Blanks	176
Memory	177
DIMMs	177
DDR3-SDRAM DIMMs	177
Populating DIMM Sockets	177
Installing DIMMs	178
Expansion Card	180
System Board Connections	185
Drives	186
Drive Positions	186
Installing and Removing Drives	188
Removing a 5.25-inch Drive from a Drive Bay	189
Installing a 5.25-inch Drive into a Drive Bay	190
Removing a 3.5-inch Drive from a Drive Bay	192
Installing a 3.5-inch Drive into a Drive Bay	193
Removing and Replacing the Primary 3.5-inch Internal Hard Drive	195
Fan duct	198
Front Fan Assembly	199
Hood Sensor	201
Front I/O, Power Switch Assembly	202
Speaker	204
Heat sink	205
Processor	207
Power Supply	210
System Board	212
Using the Small Form Factor Computer in a Tower Orientation	214
Removal and Replacement Procedures Ultra-Slim Desktop (USDT) Chassis	215
Preparation for Disassembly	215
Access Panel	216
Front Bezel	217
Front Bezel Security	218
Bezel Blank	220
System Board Connections	221
Memory	222
SODIMMs	222
DDR3-SDRAM SODIMMs	222
Populating SODIMM Sockets	223
Installing SODIMMs	224
Front Fan	226
Optical Drive	227
Removing the Optical Drive	227
Preparing the New Optical Drive	228
Installing the New Optical Drive	229
Hard Drive	230
Optical Drive Rail	235
Card Reader	236
Speaker	238
Heat sink	239
Processor	241
WLAN Module	244
Hood Sensor	246
Graphics Board	247
System Board	249
Rear Fan	251
Antennas	252
Changing from Desktop to Tower Configuration	256
Port Cover	257
Power Supply, External	258
Troubleshooting Without Diagnostics	259
Safety and Comfort	259
Before You Call for Technical Support	259
Helpful Hints	260
Solving General Problems	262
Solving Power Problems	266
Solving Diskette Problems	268
Solving Hard Drive Problems	271
Solving Media Card Reader Problems	274
Solving Display Problems	276
Solving Audio Problems	281
Solving Printer Problems	283
Solving Keyboard and Mouse Problems	285
Solving Hardware Installation Problems	287
Solving Network Problems	288
Solving Memory Problems	291
Solving Processor Problems	293
Solving CD-ROM and DVD Problems	293
Solving USB Flash Drive Problems	296
Solving Front Panel Component Problems	297
Solving Internet Access Problems	297
Solving Software Problems	300
Contacting Customer Support	301
POST Error Messages	302
POST Numeric Codes and Text Messages	303
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	311
Password Security and Resetting CMOS	315
Resetting the Password Jumper	316
Clearing and Resetting the CMOS	317
Backup and Recovery	319
Windows 7 – Backup and Recovery	319
Backing up your information	319
Performing a recovery	321
Using the Windows recovery tools	321
Using F11	322
Using a Windows 7 operating system DVD (purchased separately)	322
Battery Replacement	324
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	327
Unlocking the Smart Cover Lock	332
Smart Cover FailSafe Key	332
Using the Smart Cover FailSafe Key to Remove the Smart Cover Lock	333
Power Cord Set Requirements	335
General Requirements	335
Japanese Power Cord Requirements	335
Country-Specific Requirements	336
Specifications	337
CMT Specifications	337
MT Specifications	338
SFF Specifications	340
USDT Specifications	341

Match case Limit results 1 per page

installing

battery

313

CMT drive cables

CMT expansion card

CMT hard drive

CMT media card reader

CMT memory

CMT optical drive

drive cables

guide screws

MT drive cables

135

MT expansion card

127

MT hard drive

141

MT media card reader

139

MT memory

125

MT optical drive

139

SFF drive cables

177

SFF expansion card

169

SFF hard drive

184

SFF media card reader

182

SFF memory

166

SFF optical drive

179

USDT hard drive

219

USDT memory

211

USDT optical drive

218

Internet access problems

286

keyboard

cleaning

spare part numbers

34, 35,

36, 42, 43, 44, 51, 53, 59, 60,

keyboard problems

274

LEDs

blinking power

300

blinking PS/2 keyboard

300

locks

CMT front bezel

MT front bezel

122

SFF front bezel

163

Smart Cover Lock

321

USDT front bezel

207

media card reader

CMT installation

CMT removal

MT installation

139

MT removal

137

SFF installation

182

SFF removal

181

Media Card Reader problems

263

memory

CMT installation

CMT socket population

CMT specifications

MT installation

125

MT socket population

125

MT specifications

125

SFF installation

166

SFF socket population

166

SFF specifications

166

USDT installation

211

USDT socket population

212

USDT specifications

211

memory module

spare part number

79, 125,

166

memory module, USDT

spare part number

211

memory modules

spare part number

31, 37, 39,

45, 47, 54, 55, 56, 62

memory problems

280

monitor problems

265

mouse

cleaning

mouse problems

274

mouse, spare part number

33,

34, 42, 51, 59

access panel, spare part

number

38, 45

disassembly preparation

119

fan sink, spare part number

fan with guard, spare part

number

fan, spare part number

fan/baffle assembly removal

and replacement

144

front bezel, spare part

number

38, 46

front I/O assembly, spare part

number

40, 45

front USB panel removal and

replacement

146

heat sink removal and

replacement

148

heat sink, spare part number

power supply removal and

replacement

156

power supply, spare part

number

38, 44

power switch/LED assembly

removal and replacement

147

power switch/LED assembly,

spare part number

40, 45

preparation for disassembly

119

processor removal and

replacement

150

rear chassis fan removal and

replacement

154

SATA cable, spare part

number

SATA hard drive cable, spare

part number

40, 45

SATA optical drive cable, spare

part number

40, 45

speaker removal and

replacement

153

speaker, spare part number

41, 45

system board removal and

replacement

158

system board, spare part

number

39, 45

network problems

277

NIC, spare part number

36, 44,

numeric error codes

292

operating guidelines

optical drive

CMT installation

CMT removal

MT installation

139

MT removal

137

SFF installation

179

334

Index