HP NetServer LXr Pro8 HP Netserver E 60, LC 3, LH 3/3r, and LPr Processor Upgr - Page 55

HP NetServer DiagTools Error, Reference and User Guide, HP NetServer, DiagTools Error Reference

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Chapter 5 Verification NOTE HP DiagTools does not support use of the mouse. Use the keyboard's arrow and tab keys. If you find that you cannot use the arrow and tab keys, use the function keys as instructed on the screen. If HP DiagTools does not start, refer to the HP NetServer DiagTools Error Reference and User Guide. 2. When the next screen appears, press the F2 function key to continue with HP DiagTools and start the Configuration Detection tests. 3. When the Configuration Detection tests are completed, view the results by scrolling through the list of detected components by using the arrow keys on the keyboard. Verify that HP DiagTools correctly detected all processors and memory on the system board. ◊ If all processors and memory were detected, go to Step 4. ◊ If any processors or memory were not detected, read any messages about this on the screen. Press the F3 function key to exit HP DiagTools. Refer to Chapter 3 or 4, depending on which model NetServer you have, to shut down the NetServer and disconnect it, redo the installation, replace all covers, and reconnect the NetServer. Then run HP DiagTools again to determine whether all processors and memory are detected now: ∗ If all processors and memory are detected now, go to Step 4. ∗ If any processors or memory still are not detected, press the F2 function key twice to run the Basic System Test. Record the hardware inventory and the Basic Test results by creating a Support Ticket text file. Then contact your HP reseller. NOTE To create a Support Ticket, refer to the HP NetServer DiagTools Error Reference and User Guide, and write the Support Ticket to a flexible diskette. 4. If all processors and memory were detected, press the F2 function key (Test) to go to Basic System Test screen. 5. On the Basic System Test screen, press the F2 function key to start the Basic System Test. (The test does not start until you press the F2 function key.) 51

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Chapter 5
Verification
51
NOTE
HP DiagTools does
not
support use of the mouse. Use the
keyboard’s arrow and tab keys. If you find that you cannot use
the arrow and tab keys, use the function keys as instructed on
the screen.
If HP DiagTools does not start, refer to the
HP NetServer DiagTools Error
Reference and User Guide
.
2.
When the next screen appears, press the F2 function key to continue with
HP DiagTools and start the Configuration Detection tests.
3.
When the Configuration Detection tests are completed, view the results by
scrolling through the list of detected components by using the arrow keys
on the keyboard.
Verify that HP DiagTools correctly detected all processors and memory on
the system board.
◊
If all processors and memory were
detected
, go to Step 4.
◊
If any processors or memory were
not
detected, read any messages
about this on the screen. Press the F3 function key to exit
HP DiagTools. Refer to Chapter 3 or 4, depending on which model
NetServer you have, to shut down the NetServer and disconnect it,
redo the installation, replace all covers, and reconnect the NetServer.
Then run HP DiagTools again to determine whether all processors and
memory are detected now:
If all processors and memory are detected now, go to Step 4.
If any processors or memory still are
not
detected, press the F2
function key twice to run the Basic System Test. Record the
hardware inventory and the Basic Test results by creating a
Support Ticket text file. Then contact your HP reseller.
NOTE
To create a Support Ticket, refer to the
HP NetServer
DiagTools Error Reference and User Guide
, and write the
Support Ticket to a flexible diskette.
4.
If all processors and memory were detected, press the F2 function key
(Test) to go to Basic System Test screen.
5.
On the Basic System Test screen, press the F2 function key to start the
Basic System Test. (The test does not start until you press the F2 function
key.)