HP Omni Pro 110 Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC
HP Omni Pro 110 Manual
View all HP Omni Pro 110 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Omni Pro 110 manual content summary:
- HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 1
Maintenance & Service Guide HP Omni Pro 110 All-in-One PC - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 2
information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Maintenance & Service Guide HP Omni Pro 110 All-in-One PC First Edition (March 2011) Document - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 3
About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 4
iv About This Book - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 5
Updates 5 Installing or Upgrading Device Drivers (Windows systems 6 Protecting the Software ...6 3 Computer Setup (F10) Utility 7 Computer Setup (F10) Utilities 7 Using Computer Setup (F10) Utilities 7 Computer Setup-Main 8 Computer Setup-Advanced 10 Computer Setup-Power 11 Computer Setup - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 6
devices ...25 Sequential part number listing 26 7 Removal and Replacement Procedures All-in One (AIO) Chassis 28 Preparing to Disassemble the Computer 28 Small Rear Cover ...29 Stand ...30 Left Rear Cover ...31 Optical Drive ...32 Hard Drive ...34 Right Rear Cover ...36 Memory ...37 Heat Sink - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 7
System Board ...57 Stand Bracket ...59 Drive Connectors ...60 Front Bezel ...61 Display Panel ...64 Appendix A POST Error Messages 66 POST Numeric Codes and Text Messages 67 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 74 Resetting the CMOS Jumper ...78 Appendix B Connector Pin - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 8
viii - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 9
6000 Pro All-In One Business PC offers the following features: ● Processors: Intel® Pentium™ Dual Core, Core™ 2 Duo, and Celeron Core 2 Duo processors up to 65w ● Chipset: Intel G41 ● Display panel: 20" 16:9 1600x900 TN CCFL non glare ● Memory: DDR3-1333; 2 SODIMMs, 4 GB maximum ● Optical drive - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 10
● Rear I/O: Power-In, RJ45, Audio-Out, 4x USB-2 ● Expansion slot: 1x half-size - for WLAN only ● Ethernet LAN: Realtek RL8111E 10/100/1000 2 Chapter 1 Product Features - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 11
Integrated microphone (optional along w/ webcam) (4) 20-inch diagonal 16:9 widescreen 1600 x 900 LCD display (5) Optical drive (6) Optical drive eject button (7) Brightness increase button Component (8) Brightness decrease button (9) Drive activity LED (10) Power button and LED (11) High - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 12
(1) Media Card Reader LED (2) HP 6-in-1 Media Card Reader (3) (2) USB 2.0 ports (4) Microphone jack (5) Headphone jack (6) Hard drive access (must remove panel) (7) Optical drive access (must remove panel) (8) Removable access panels (must remove panel) Component (9) Memory access - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 13
the back of the unit and above the monitor to permit the required airflow. Installing the shipped with more than one operating system language on the hard drive, the installation process Windows Updates 1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 14
the machine. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the devices. If prompted for the i386 directory, replace the path specification with - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 15
system configuration, including settings for graphics, audio, storage, communications, and input devices. ● View settings for processor and memory. ● Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash media devices. ● Run hard drive self-tests. ● Establish - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 16
. CAUTION: Do NOT turn the computer power OFF while the ROM is saving the Computer Setup (F10) changes because the CMOS could become corrupted. It is safe to turn off the computer only after exiting the F10 Setup screen. Computer Setup-Main NOTE: Support - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 17
mode (view only) System Information ● Smart Support - run HDD self-test for selected channel: ◦ SMART Status Check ◦ SMART Short Self-Test ◦ SMART Extended Self-Test (view only) ● Installed Memory ● Memory Bank 1 ● Memory Bank 2 ● BIOS Revision ● Core Version Computer Setup (F10) Utilities - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 18
Computer Setup-Advanced NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. WARNING! Setting items on this menu to incorrect values may cause your system - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 19
device groups will boot first, second, third, and fourth or to disable any of the four: ● Floppy Group ● CD-ROM Group ● Hard Drive Group ● Network Boot Group NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating system has started. Computer Setup (F10) Utilities 11 - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 20
drives. Priority Hard Drive Group Boot Priority Specifies boot device priority within hard drives. Network Group Boot Priority Specifies boot device priority within bootable network devices. Computer Setup-Exit NOTE: Support the Configuration Settings To reset all BIOS Setup options to their - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 21
Guidelines and Features NOTE: HP only supports the use of SATA hard drives on these models of computer. No Parallel ATA (PATA) drives are supported. SATA Hard Drives Serial ATA Hard Drive Characteristics Number of pins/conductors in data cable Number of pins in power cable Maximum data cable - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 22
SMART ATA Drives The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP Personal Computers have built-in drive failure prediction that warns the user or network administrator of an impending failure or crash of the hard drive. The SMART drive tracks fault prediction and - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 23
, Routine Care, and Disassembly Preparation This chapter provides general service information for the computer. Adherence to the procedures and precautions described in this chapter is essential for proper service. CAUTION: When the computer is plugged into an AC power source, voltage is always - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 24
expectancy. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to trays, or Styrofoam. Relative Humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 25
, leads, or circuitry. ● Place reusable electrostatic-sensitive parts from assemblies in protective packaging or conductive foam. Personal damage to equipment: ● Wrist straps are flexible straps with a maximum of one-megohm ± 10% resistance in the ground cords. To provide proper ground, - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 26
ground cord of one-megohm +/- 10% resistance ● Static-dissipative table or floor mats with hard tie to ground ● Field service kits ● Static sides of the computer and above the monitor to permit the required airflow. 18 Chapter 5 Identifying the Chassis, Routine Care, and Disassembly Preparation - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 27
monitor with any type of material. ● Install or enable power management functions of the operating system or other software, including sleep states. Routine Care General Cleaning Safety Precautions 1. Never use solvents or flammable solutions to clean the computer. 2. Never immerse any parts - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 28
review many electronic supply outlets. CAUTION parts to air dry before reassembly. Cleaning the Monitor ● Wipe the monitor screen with a clean cloth moistened with water or with a towelette designed for cleaning monitors 20 Chapter 5 Identifying the Chassis, Routine Care, and Disassembly Preparation - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 29
be caught or snagged by parts being removed or replaced. CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer. Hard Drives Handle hard drives as delicate, precision components - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 30
as monitors or speakers. Lithium Coin Cell Battery The battery that comes with the computer provides power to the real-time clock and has a minimum lifetime of about three years. See the appropriate removal and replacement chapter for the chassis you are working on in this guide for instructions on - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 31
6 Illustrated parts catalog Computer major components Computer major components 23 - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 32
1x1 mini card) (8) Inverter board (9) Webcam module (10) Speakers Right speaker Left speaker (11) WLAN antenna cable (12) Inverter cable (13) Optical drive cable (14) LVDS cable (15) Webcam cable (16) Hard drive cable (17) Power button/LED cable Processor (includes replacement thermal - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 33
FSB) ● E5800 (3.20-GHz, 2-MB L2 cache, 800-MHz FSB) ● E5700 (3.00-GHz, 2-MB L2 cache, 800-MHz FSB) ● E5500 (2.80-GHz, 2-MB L2 cache, 800-MHz FSB) Intel Celeron processor ● E3500 (2.70-GHz, 1-MB L2 cache, 800-MHz FSB) AC adapter, 150W (external; not illustrated) Hard drive (not illustrated) 1000 - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 34
drive, 250 GB 621420-001 Hard drive, 320 GB 621421-001 Hard drive, 500 GB 625256-001 Heat sink assembly, UMA graphic interface (thermal module) (includes replacement thermal material) 631758-001 Intel Pentium E6800 processor (3.33-GHz, 2-MB L2 cache, 1066-MHz FSB) 631759-001 Intel Pentium E5700 - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 35
-001 Optical drive bracket 651601-001 Inverter board 651606-001 Fan 651607-001 Heat sink assembly (thermal module) (includes replacement thermal material) 651608-001 1-GB memory module (PC3-10600, 1333-MHz) 651609-001 2-GB memory module (PC3-10600, 1333-MHz) Sequential part number listing - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 36
Replacement Procedures All-in One (AIO) Chassis The following sections provide information about disassembling various components of the HP Pro Allin-One. Preparing to Disassemble the Computer To avoid injury and equipment damage, always complete the following steps in order, when opening the HP Pro - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 37
(see Preparing to Disassemble the Computer on page 28). 2. Position the computer with the rear facing you. 3. Pry the cover loose using the slot in the top of the cover (1), and then lift it off the computer (2). Figure 7-1 Removing the small rear cover To replace the cover, reverse the removal - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 38
screws. To remove the stand: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer on page 28). 2. Position the computer with the the stand To replace the stand, reverse the removal procedures. 30 Chapter 7 Removal and Replacement Procedures All-in One (AIO) Chassis - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 39
remove it to access the optical drive and the hard drive. To remove the left rear cover: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer on page 28). 7-3 Removing the left rear cover To replace the left rear cover, reverse the removal procedures. Left Rear Cover 31 - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 40
SuperMulti DL Drive with LightScribe Optical drive bracket Spare part number 597927-001 651600-001 The optical drive is located under the left rear cover. It is secured with one screw. To remove the optical drive: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 41
If you need to remove the optical drive bracket from the rear of the optical drive: Figure 7-5 Optical drive bracket 1. Remove the two screws that secure the bracket to the drive. 2. Remove the bracket from the drive. To install an optical drive, reverse the removal procedures. Optical Drive 33 - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 42
part number 621418-001 632938-001 621421-001 621420-001 621419-001 The hard drive is located under the left rear cover next to the optical drive. The hard drive is secured with one captive screw and is housed in a removable cage. To remove the hard drive: 1. Prepare the computer for disassembly - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 43
8. To remove the hard drive from the hard drive cage, remove the four Phillips screws that secure the drive to the cage, and then slide the drive out of the cage. Figure 7-7 Removing the hard drive from the hard drive cage To replace the hard drive, reverse the removal procedures. Hard Drive 35 - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 44
to access memory and system board components. To remove the right rear cover: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer To replace the right rear cover, reverse the removal procedures. 36 Chapter 7 Removal and Replacement Procedures All-in One (AIO) Chassis - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 45
, 1333-MHz) Spare part number 651609-001 651608-001 Memory modules are located on the right side of the computer under the memory cover. The computer has two stacked memory slots. To remove a memory module: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer on page - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 46
the memory module from the socket (2). Figure 7-10 Removing the memory module NOTE: If you are removing both cards, you must remove the upper one before removing the lower one. To install a memory module, reverse the removal procedures. 38 Chapter 7 Removal and Replacement Procedures All-in One (AIO - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 47
Heat sink (thermal module) Spare part number 651607-001 The heat sink is secured with five screws and four clips. You have to remove the heat sink cover to access the heat sink. To remove the heat sink: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer on page 28 - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 48
the graphics heat sink levers and hooks. Figure 7-12 Removing the heat sink Figure 7-13 Graphics heat sink levers and hooks 10. Lift the heat sink off the system board. To replace the heat sink, reverse the removal procedures. 40 Chapter 7 Removal and Replacement Procedures All-in One (AIO) Chassis - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 49
E6800, 2-MB cache, 3.33 GHz E6700, 2-MB cache, 3.20 GHz E5800, 2-MB cache, 3.20 GHz E5700, 2-MB cache, 3.00 GHz E5500, 2-MB cache, 2.80 GHz Intel Celeron processor (include replacement thermal material) E3500, 1-MB cache, 2.70 GHz Spare part number 466170-001 509554-001 573954-001 586745-001 631758 - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 50
and handling them could cause irreparable damage. Once pins are damaged it may be necessary to replace the system board. CAUTION: The heat sink must be installed within 24 hours of installing the in position atop the processor. 42 Chapter 7 Removal and Replacement Procedures All-in One (AIO) Chassis - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 51
(802.11b/g/n) (1x1 mini card) Spare part number 634906-001 The WLAN module is connected to the system board. The module is secured with two screws and has one connected antenna. To remove the WLAN module: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer on page 28 - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 52
module To install the WLAN module, reverse the removal procedures. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. 44 Chapter 7 Removal and Replacement Procedures All-in One (AIO) Chassis - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 53
Webcam module Spare part number 651586-001 The webcam module is located at the top of the computer. It is located below an upper cover, is secured with two screws, and has one connector. To remove the webcam module: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 54
9. Disconnect the webcam cable from the module. Figure 7-18 Disconnecting the webcam module cable 10. Remove the module from the computer. To install a webcam module, reverse the removal procedures. 46 Chapter 7 Removal and Replacement Procedures All-in One (AIO) Chassis - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 55
off at the seams around the edges of the computer, starting at the bottom. To remove the rear coverl: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer on page 28). 2. Position the computer with the top rear facing you. 3. Remove the small rear cover (see Small Rear - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 56
(2), and then work around the remainder of the computer prying the cover off (3). Figure 7-20 Removing the rear cover 10. Remove the rear cover from the computer. To replace the rear cover, reverse the removal procedures. 48 Chapter 7 Removal and Replacement Procedures All-in One (AIO) Chassis - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 57
Inverter board Spare part number 651601-001 The inverter board is located on the left side of the computer under the rear cover. It is secured with two screws and has three connectors. To remove the inverter board: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 58
8. Remove the two screws (2) that secure the board to the computer. Figure 7-21 Removing the inverter board 9. Remove the inverter board from the computer. To install the inverter board, reverse the removal procedures. 50 Chapter 7 Removal and Replacement Procedures All-in One (AIO) Chassis - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 59
Board Description Power button board Spare part number 651585-001 The power button board is mounted on the left side of the computer. It is secured with two screws and has one connector. To remove the power button board: 1. Prepare the computer for disassembly (see Preparing to Disassemble the - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 60
secured with two screws. To remove the system board shield: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer on page 28). 2. Remove the small rear cover (see Small Rear the removal procedures. 52 Chapter 7 Removal and Replacement Procedures All-in One (AIO) Chassis - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 61
Fan Description Fan Spare part number 651606-001 The fan is located near the top of the computer. It is secured with three screws. To remove the fan: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer on page 28). 2. Remove the small rear cover (see Small Rear Cover - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 62
10. Lift the fan from the computer (3). Figure 7-24 Removing the fan To install the fan, reverse the removal procedures. 54 Chapter 7 Removal and Replacement Procedures All-in One (AIO) Chassis - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 63
Description Speaker, right Speaker, left Spare part number 651597-001 651598-001 The speakers connects to the system board. To remove the speakers: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer on page 28). 2. Remove the small rear cover (see Small Rear Cover - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 64
black, the left speaker cable connector is white. Figure 7-26 Removing the speakers To install the speakers, reverse the removal procedures. 56 Chapter 7 Removal and Replacement Procedures All-in One (AIO) Chassis - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 65
pad, VRM (15mm x 40mm x 4mm) Thermal pad, VRM (20mm x 20mm x 4mm) Spare part number 648965-001 651595-001 651596-001 TBD To remove the system board: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer on page 28). 2. Remove the small rear cover (see Small Rear Cover - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 66
straight up and out of the computer (2). Figure 7-27 Removing the system board To install the system board, reverse the removal procedures. When replacing the system board, note that there are three thermal pads under the board. Use the following image to determine thermal pad locations and spare - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 67
optional TV tuner. To remove the stand bracket: 1. Prepare the computer for disassembly (see Preparing to Disassemble the Computer on page 28). 2. Remove the small rear cover (see Small 7-28 Removing the stand bracket To replace the stand bracket, reverse the removal procedures. Stand Bracket 59 - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 68
drive connector to the computer. 10. Disconnect the cables from the system board (2). NOTE: Be careful not to damage the cable when disconnecting it from the board. Do not pull on the cables. Figure 7-29 Removing the drive connectors 60 Chapter 7 Removal and Replacement Procedures All-in One (AIO - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 69
. To install the hard drive connector, reverse the removal procedures. Front Bezel Description Display bezel Spare part number 651599-001 The front bezel is located on the front of the computer and secured with 6 screws and tabs on each side. You must remove the power button assembly from the - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 70
the front bezel 11. Disconnect the power button assembly from the bezel by flexing the tabs (1) that secure it to the bezel and lifting it off the bezel (2). Figure 7-31 Removing the power button assembly from the bezel 62 Chapter 7 Removal and Replacement Procedures All-in One (AIO) Chassis - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 71
12. Press the tabs that secure the bezel to the display assembly, and separate the bezel from the display assembly. Figure 7-32 Removing the bezel from the display assembly 13. Lift the tabs to disengage the computer from the bezel 14. Remove the bezel from the computer. To install a front bezel, - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 72
board (see System Board on page 57). 9. Remove the stand bracket (see Stand Bracket on page 59). 10. Remove the drive connectors (see Drive Connectors on page 60). 11. Remove the front bezel (see Front Bezel on page 61). 64 Chapter 7 Removal and Replacement Procedures All-in One (AIO) Chassis - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 73
12. Remove the four screws that secure the display panel. Figure 7-33 Removing the display panel 13. Lift the display panel from the remaining assembly. To install a display panel, reverse the removal procedures. Display Panel 65 - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 74
sequences that you may encounter during Power-On Self-Test (POST) or computer restart, the probable source of the problem, and steps you can take POST, such as memory count and non-error text messages. If a POST error occurs, the screen will display the error message. To manually switch to the POST - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 75
. 5. If the message disappears, there may be a problem with the expansion card. 6. Replace the system board. 103-System Board Failure DMA or timers. 1. Clear CMOS. 2. Remove expansion boards. 3. Replace the system board. 110-Out of Memory Space for Option ROMs Recently added PCI expansion - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 76
time or date in configuration memory. RTC (real-time clock) battery may need to be replaced. Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery. See the Hardware Reference Guide for instructions on installing a new battery - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 77
latest BIOS image. 511-CPU Fan not Detected CPU fan is not connected or may have malfunctioned. 1. Reseat CPU fan. 2. Reseat fan cable. 3. Replace CPU Reconnect or replace front audio harness. 921-Device in PCI Express slot failed to initialize There is an incompatibility/problem with this - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 78
under Storage > DPS Self-test. 2. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Back up contents and replace hard drive. 1801-Microcode Patch Error Processor is not supported by ROM BIOS. 1. Upgrade BIOS to proper version. 2. Change the processor - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 79
. 4. If the error persists, replace the system board. 2202-PMM Deallocation Error during MEBx cleanup Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 1. Reboot the computer. 2. Unplug the power cord, re-seat the memory modules, and reboot the computer - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 80
the computer. fails into "MEI or HECI" grouping. 2. If the error persists, update to the latest BIOS version and ME firmware version. 3. If the error still persists, replace the system board. Invalid Electronic Serial Number Electronic serial number is missing. Enter the correct serial number in - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 81
while Network Server Mode enabled. Parity Check 2 Parity RAM failure or a PCI/PCIe device is asserting a SERR#. Recommended action 1. Reconnect keyboard with computer turned off. 2. Check connector for bent or missing pins. 3. Ensure that none of the keys are depressed. 4. Replace keyboard - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 82
Power LED flashes two 2 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem that a fan is not working, replace the fan. 6. Ensure that the heat sink is properly attached. Red Power LED flashes three 3 times, once every - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 83
wire power supply cable is seated into the connector on the system board. 2. Check if a device is causing the problem by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards). Power on the system. If the system enters the POST, then power off and replace one - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 84
but LEDs continue until problem is solved. Bad option card. 1. Check each option card by removing the card (one at a time if multiple cards), then power on the system to see if fault goes away. 2. Once a bad card is identified, remove and replace the bad option card. 3. Replace the system board - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 85
on, then replace the power button harness. If the problem persists, replace the system board. 5. If the 5V_aux light on the system board is not turned on, remove the expansion cards one at a time until the 5V_aux light on the system board turns on. It the problem persists, replace the power supply - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 86
touching a grounded metal object. See the Hardware Reference Guide for more information. 3. Disassemble the computer until you can gain access to the system board. CAUTION: Resetting CMOS will restore the computer to factory defaults and will erase any customized information including passwords - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 87
8. Reconnect the external devices. 9. Plug in the computer and turn on power. NOTE: Use Computer Setup to reset any special system setups along with the date and time. For instructions on Computer Setup, see the Computer Setup (F10) Utility Guide. Resetting the CMOS Jumper 79 - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 88
the pin assignments for many computer and workstation connectors. Some of these connectors may not be used on the product being serviced. Ethernet BNC Connector and Icon Pin Signal 1 Data 2 Ground USB Connector and Icon Microphone Connector and Icon (1/8" miniphone) Pin Signal 1 +5 VDC - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 89
Headphone Connector and Icon (1/8" miniphone) Line-in Audio Connector and Icon (1/8" miniphone) Line-out Audio Connector and Icon (1/8" miniphone) Pin 1 (Tip) 2 (Ring) 3 (Shield) Signal Audio_left Power_Right Ground Pin 1 (Tip) 2 (Ring) 3 (Shield) Signal Audio_In_Left Audio_In_Right Ground Pin - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 90
-120 or 220-240 volts AC. Power supplies on those computers that do not have external power switches are equipped with internal switches that power cord set. If the power cord set is damaged in any manner, replace it immediately. Japanese Power Cord Requirements For use in Japan, use only the power - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 91
Kingdom (1) BSI France (1) UTE United States (2) UL Germany (1) VDE 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 92
D Specifications All-in One Models Table D-1 Specifications Desktop Dimensions Height Width Depth 16.0 in 20.0 in 8.6 in 15,000 ft Power Supply Rated Voltage Range 100-240 V Rated Line Frequency 50-60 Hz 2.0 A Max Operating Power - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 93
19 mouse 20 safety precautions 19 CMOS resetting jumper 78 components front 3 rear 4 side 4 computer cleaning 19 connector pin assignments 80 country power cord set requirements 83 D display bezel spare part numbers 61 display panel removing 64 spare part numbers 64 drive connectors removing - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 94
83 power supply 84 processor removal and replacement procedures 41 spare part numbers 24 R rear components 4 rear cover removing 47 removal and replacement processor 41 removal and replacement procedures All-in One chassis 28 bezel 61 display panel 64 drive connectors 60 fan 53 front bezel 61 hard - HP Omni Pro 110 | Maintenance and Service Guide: HP Omni Pro 110 All-in-One PC - Page 95
WLAN module removing 43 spare part number 24, 26 Index 87
Maintenance & Service Guide
HP Omni Pro 110 All-in-One PC