HP OmniBook xt6200 HP Omnibook xt6200 & vt6200 Notebook PCs - Reference Gu - Page 106

Memory Problems, Modem Problems

Page 106 highlights

Troubleshooting and Maintenance Troubleshooting Your Computer Memory Problems If a message says you are out of memory • Make sure drive C is not running low on free space. • If you are having memory problems while running MS-DOS programs, use the MS-DOS or Application and Software troubleshooter in Windows Help: click Start, Help (or Help and Support). • Third-party memory cards have not been tested by HP for use with the computer. • Test your computer's memory with the e-Diagtools diagnostics. See "Testing the Hardware" on page 118. If memory doesn't increase after adding RAM • Make sure your computer is using only PC2100 DDR-266 or higher memory (RAM) modules. If the computer beeps but doesn't start after adding RAM • You installed an incompatible type of RAM. Remove the module. Modem Problems If the modem seems slow • Check for excess static or noise on a line reduces the overall transmission speed. If necessary, contact your telephone company about fixing this type of problem. • If you're dialing internationally, line noise is often a problem that's difficult or impossible to eliminate. • If you have call-waiting, disable it-your telephone company can provide instructions. It can cause symptoms similar to static. • Eliminate extra connections in the line. If possible, connect directly to the wall jack. • Try another telephone line, preferably one normally used for a fax machine or modem. 106 Reference Guide

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Troubleshooting and Maintenance
Troubleshooting Your Computer
106
Reference Guide
Memory Problems
If a message says you are out of memory
Make sure drive C is not running low on free space.
If you are having memory problems while running MS-DOS programs, use the
MS-DOS or Application and Software troubleshooter in Windows Help: click Start,
Help (or Help and Support).
Third-party memory cards have not been tested by HP for use with the computer.
Test your computer’s memory with the e-Diagtools diagnostics. See “Testing the
Hardware” on page 118.
If memory doesn’t increase after adding RAM
Make sure your computer is using only PC2100 DDR-266 or higher memory (RAM)
modules.
If the computer beeps but doesn’t start after adding RAM
You installed an incompatible type of RAM. Remove the module.
Modem Problems
If the modem seems slow
Check for excess static or noise on a line reduces the overall transmission speed. If
necessary, contact your telephone company about fixing this type of problem.
If you’re dialing internationally, line noise is often a problem that’s difficult or
impossible to eliminate.
If you have call-waiting, disable it—your telephone company can provide
instructions. It can cause symptoms similar to static.
Eliminate extra connections in the line. If possible, connect directly to the wall jack.
Try another telephone line, preferably one normally used for a fax machine or
modem.