HP Surestore Tape Library Model 20/700 HP Surestore Bridge FC 2/1 LV and FC 4/ - Page 189

Chapter 8 Diagnosing Problems This section describes potential problems and solutions. If you are unable to diagnose and solve a problem using these guidelines, contact an HP service representative or your sales representative. By using these suggested procedures, you can determine in advance some of the information that a service technician will need. Cannot Turn On the Tape Library or MO Jukebox If the library or jukebox will not power-up, use the following steps before taking further action: 1. Verify all power connections, breakers, and switch settings are working and correct. 2. Consult the library or jukebox user guide for additional troubleshooting steps and support options. Cannot Turn On the Fibre Channel Switch If the switch will not power-up, use the following steps before taking further action: 1. Verify all power connections, breakers, and switch settings are working and correct. 2. Confirm that the power indicator above each power switch is illuminated green. Cannot Turn On the Fibre Bridge If the bridge will not power on, use the following procedure to diagnose the problem: 1. Verify that all power connections, breakers, and switch settings are powered-on and are set correctly. 2. Confirm that the power indicator is illuminated green. 3. Verify that the fault indicator (amber) is not illuminated. 4. If the fault indicator is illuminated, the bridge is inoperable; further diagnostic procedures cannot be performed. Contact your sales representative or an HP service representative. Chapter 8 Diagnosing Problems 191