HP Workstation zx2000 HP Workstation zx2000 Getting Started Guide - Page 45

online support, phone support

Page 45 highlights

Troubleshooting 4. Use any LED and e-buzzer error codes and try to solve the problem according to the solutions suggested: ❏ Are there any LED errors? (Displays on screen during boot. See "Troubleshooting with the System LEDs" on page 2-6 for a list of common LED errors and recommended solutions.) ❏ Are there any e-buzzer errors? (Audible beeps during boot. See "Troubleshooting with the e-buzzer" on page 2-9 for a list of e-buzzer beep sequences and recommended solutions.) 5. Use the diagnostic software on your system (See "Software Diagnostics Tools" on page 2-11). 6. Run HP e-DiagTools and produce a support ticket (See "HP e-DiagTools Hardware Diagnostics" on page 2-11). online support To contact HP Customer Care, online, see the Worldwide Limited Warranty and Technical Support Guide or go to www.hp.com/go/bizsupport and enter your product name (zx2000) in the search field. NOTE: After accessing the site, select the appropriate hardware. Selected publications are also available as printed books. The following information is available on this web site: ■ Firmware updates (including the upgrade utility and instructions). ■ The latest drivers and software utilities. ■ Additional documentation (see below). phone support To contact HP Customer Care on the phone, call 1-800-593-6631 (USA) or visit www.hp.com/country/us/eng/contact_us.html to find the phone number in your region. Getting Started Guide 2-17

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Getting Started Guide
2–17
Troubleshooting
4. Use any LED and e-buzzer error codes and try to solve the
problem according to the solutions suggested:
Are there any LED errors? (Displays on screen during boot.
See “Troubleshooting with the System LEDs” on page 2-6
for a list of common LED errors and recommended
solutions.)
Are there any e-buzzer errors? (Audible beeps during boot.
See “Troubleshooting with the e-buzzer” on page 2-9 for a
list of e-buzzer beep sequences and recommended solutions.)
5. Use the diagnostic software on your system (See “Software
Diagnostics Tools” on page 2-11).
6. Run HP e-DiagTools and produce a support ticket (See “HP
e-DiagTools Hardware Diagnostics” on page 2-11).
online support
To contact HP Customer Care, online, see the
Worldwide Limited
Warranty and Technical Support Guide
or go to
www.hp.com/go/bizsupport
and enter your product name (zx2000) in
the search field.
NOTE
: After accessing the site, select the appropriate hardware.
Selected publications are also available as printed books.
The following information is available on this web site:
Firmware updates (including the upgrade utility and instructions).
The latest drivers and software utilities.
Additional documentation (see below).
phone support
To contact HP Customer Care on the phone, call 1-800-593-6631
(USA) or visit
www.hp.com/country/us/eng/contact_us.html
to find
the phone number in your region.