HP Workstation zx2000 HP Workstation zx2000 Getting Started Guide - Page 45
online support, phone support
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Troubleshooting 4. Use any LED and e-buzzer error codes and try to solve the problem according to the solutions suggested: ❏ Are there any LED errors? (Displays on screen during boot. See "Troubleshooting with the System LEDs" on page 2-6 for a list of common LED errors and recommended solutions.) ❏ Are there any e-buzzer errors? (Audible beeps during boot. See "Troubleshooting with the e-buzzer" on page 2-9 for a list of e-buzzer beep sequences and recommended solutions.) 5. Use the diagnostic software on your system (See "Software Diagnostics Tools" on page 2-11). 6. Run HP e-DiagTools and produce a support ticket (See "HP e-DiagTools Hardware Diagnostics" on page 2-11). online support To contact HP Customer Care, online, see the Worldwide Limited Warranty and Technical Support Guide or go to www.hp.com/go/bizsupport and enter your product name (zx2000) in the search field. NOTE: After accessing the site, select the appropriate hardware. Selected publications are also available as printed books. The following information is available on this web site: ■ Firmware updates (including the upgrade utility and instructions). ■ The latest drivers and software utilities. ■ Additional documentation (see below). phone support To contact HP Customer Care on the phone, call 1-800-593-6631 (USA) or visit www.hp.com/country/us/eng/contact_us.html to find the phone number in your region. Getting Started Guide 2-17