IBM 88614RX Maintenance Manual

IBM 88614RX - Eserver xSeries 365 Manual

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  • IBM 88614RX | Maintenance Manual - Page 1
    IBM xSeries 365 Types 8861, 8862 Hardware Maintenance Manual and Troubleshooting Guide
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    IBM xSeries 365 Types 8861, 8862 Hardware Maintenance Manual and Troubleshooting Guide
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    this information and the product it supports, read Appendix B, "Related service information," on page 147, and Appendix C, "Notices," on page 191. v The latest version of this document is available at www.ibm.com/pc/support/. 12th Edition (September 2010) © Copyright IBM Corporation 2003, 2010. US
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    IBM® xSeries® 365 Type 8861 server. Important: This manual is intended for trained servicers who are familiar with IBM xSeries products. Before servicing an IBM opérations décrites par les instructions. Lesen Sie alle Sicherheitshinweise, producto. Online support You can download the most current diagnostic
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    iv IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    Contents About this manual iii Important safety information iii Online support iii Chapter 1. programs 13 Updating the integrated service processor firmware 13 Configuring the 26 Power checkout 27 Ethernet controller troubleshooting 27 Chapter 4. Installing options IBM Corp. 2003, 2010 v
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    105 SMI handler messages 106 Service processor messages 109 Error symptoms problems 136 Problem-determination tips 137 Chapter 7. Parts listing, Types 8861, 8862 139 System 140 Keyboard CRUs 141 vi IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    from the World Wide Web 145 Software service and support 146 Hardware service and support 146 Appendix B. Related service information 147 Safety information 147 General safety 147 Electrical safety 148 Safety inspection guide 149 Handling electrostatic discharge-sensitive devices 150
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    viii IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    to help you solve problems yourself, and it contains information for a service technician. In addition to this Hardware Maintenance Manual and Troubleshooting Guide, the following documentation comes with the server: v Installation Guide This printed document contains instructions for setting up the
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    problem situations. v Attention: These notices indicate potential damage to programs, devices, or data. An attention notice is placed just before the instruction extremely hazardous procedure step or situation. 2 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    functions: Approximate heat output in British v IBM XA-32™ Chipset with integrated thermal units (Btu) per hour: memory, I/O controller, and remote v Minimum configuration: 1262 Btu I/O controller. (0.37 kilowatts) v Service processor with support for v Maximum configuration: 4053 Btu Remote
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    panel Power-control button: Press this button to turn the server on and off manually. A power-control-button shield comes with your server. You can install this disk the power cord from the electrical outlet. 4 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    is also on the rear of the server. You can use the Management Processor Assistant (MPA) in IBM Director to cause this LED to be lit, off, or flashing (see the User's Guide on the IBM xSeries Documentation CD for more information). If the server is connected to an RXE-100 Remote Expansion
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    corresponding slot is ready to be removed (hot-pluggable adapter only) or there is a problem with the adapter. When this LED is flashing, it indicates that an operation is in turns off when POST is complete. 6 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    video connector: Connect the server monitor to this connector. Note: The external power connection on the Remote Supervisor Adapter II is not supported on the xSeries 365 server. Ethernet connectors: Use these connectors to connect the server to a network. USB connectors: Connect USB devices to
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    for the service processor is shut down; however, the server can respond to requests from the service processor, can turn on the server. v If your operating system supports the Wake on LAN feature, the Wake on LAN IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    connected to ac power, the server can respond to requests from the service processor, such as a remote request to turn on the server. To can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server
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    10 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    utility program - ServeRAID Manager v Service processor firmware update utility v is available in the User's Guide on the IBM xSeries Documentation CD. Using the (IRQ) settings v Enable USB legacy keyboard and mouse support v Resolve configuration conflicts Complete the following steps to start
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    keys and press Enter to select a choice from the menu. 4. Follow the instructions on the screen to change the settings of the selected items; then, press the User's Guide on the IBM xSeries Documentation CD. 12 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    arrays. Be sure to use these programs as described in the User's Guide. v Use the LSI Logic Configuration Utility program to: - Perform a service processor, download the firmware update package for the server from the IBM Support Web site at http://www.ibm.com/pc/support/ and follow the instructions
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    14 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    troubleshooting information to help solve some common problems that might occur with the server. If you cannot locate and correct the problem and "Undetermined problems" on page 136. 5. For information about power-supply problems, see "Power checkout" on page 27. © Copyright IBM Corp. 2003, 2010
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    diagnostics" on page 18). 2. Check the service processor system-error logs: a. If the system problem, see "Undetermined problems" on page 136. If the server does not turn on, see "Error symptoms" on page 121. 16 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    , when prompted, before POST will continue. 2. A single problem might cause several error messages. When this occurs, work to service processor. You can view the contents of the system-error log from the Configuration/Setup Utility program or from the diagnostic programs. Note: When troubleshooting
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    the list that appears; then, follow the instructions on the screen. See "Starting the diagnostic MEM NR SP LOG REMIND Then, check the system service label. This label gives an overview of internal components IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    3. Look inside the server, if necessary. Certain components inside the server have LEDs that will be lit to indicate the location of a problem. For example, a VRM error will light the LED next to the failing VRM on the microprocessor tray assembly. Light path diagnostics LEDs for DIMMs and
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    6 error LED DIMM 7 error LED DIMM 8 error LED DIMM connector 1 DIMM connector 2 DIMM connector 3 DIMM connector 4 DIMM connector 8 DIMM connector 7 DIMM connector 6 DIMM connector 5 20 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    occurs, the system-error LED is lit again. The system-error LED stays in remind mode until one of the following conditions occurs: v All known problems are solved. v The server is restarted. Chapter 3. Diagnostics 21
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    . Warning A possible problem was reported during the test (for example, a device that was to be tested is not installed). test specific string is an error code or other information about the error. 22 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    test you want to run from the list that appears; then, follow the instructions on the screen. Notes: a. If the server stops during testing and you cannot the server and try running the diagnostic programs again. If the problem remains, replace the component that was being tested when the server
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    error log from the diagnostic programs. See the instructions in "POST error logs" on page 17. download a BIOS flash diskette from http://www.ibm.com/pc/support/. The flash memory of the server consists of IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide 123 123
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    7. POST starts. Select 1 - Update POST/BIOS from the menu that contains various flash (update) options. 8. When you are asked whether you want to move the current POST/BIOS image to the backup ROM location, type N. Attention: Typing Y will copy the damaged BIOS code into the secondary page. 9. When
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    , repeat step 2; then, remove the jumper from J10. 6. Reinsert the microprocessor tray assembly fully into the server and reconnect the cables and power cords. 26 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    because of an overcurrent condition. A general procedure for troubleshooting power problems is as follows: 1. Turn off the server and port. v Determine whether the hub supports auto-negotiation. If it does not, try configuring the integrated Ethernet controller manually to match the speed and duplex
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    for the problem. v Make sure that the device drivers on the client and server are using the same protocol. If the Ethernet controller still cannot connect to the network, inform the network administrator. 28 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    running, provided that the server is configured to support this capability. See the instructions in this chapter for more information about removing and , and so on. v For a list of supported options for your server, go to http://www.ibm.com/pc/ compat/. System reliability guidelines To help ensure
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    Working inside a server with power on Your server supports hot-swap devices and is designed to operate safely while during cold weather. Heating reduces indoor humidity and increases static electricity. 30 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    -swap or hot-plug components. You can install or remove these components while the system is running, provided that the server is configured to support this function. The blue color on components and labels indicates touch points where a component can be gripped, a latch moved, and so on. Note: The
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    of the bezel slightly away from the server. 6. Lift the bezel up to release the two tabs at the bottom edge of the bezel. 32 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    PCI or PCI-X adapter: v The server supports 3.3 V and universal PCI and PCI-X adapters; it does not support 5.0-V-only adapters. v The following illustration shows the with the adapter and follow those instructions in addition to the instructions in this chapter. Chapter 4. Installing options 33
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    documentation that comes with the adapter. 3. For information on cabling the Remote Supervisor Adapter II and on updating its software and firmware, see the User's Guide on the IBM xSeries Documentation CD. 34 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    32) and determine which PCI-X expansion slot you will use for the adapter. Adapter guide PCI-X divider Attention Tab LED (yellow) Power LED (green) Adapter retention latch 4. See the documentation that comes with your adapter for instructions for setting jumpers or switches and for any cabling
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    types of hard disk drives that your server supports and other information that you must consider when installing a hard disk drive: v The server supports up to six 26 mm (1-inch), 3.5- installed in each bay. 36 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    -swap bay: a. Make sure that the tray handle is open (that is, perpendicular to the front of the drive). b. Align the drive assembly with the guide rails in the bay. c. Gently push the drive assembly into the bay until the drive stops. d. Push the tray handle to the closed (locked) position
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    the retention hook. 8. If you have other options to install or remove, do so now; otherwise, go to "Completing the installation" on page 58 38 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    and Memory ProteXion. See the ServerProven list at http://www.ibm.com/pc/compat/ for a list of memory cassettes supported by the server. More information on Memory ProteXion and memory mirroring is available in the User's Guide on the xSeries Documentation CD. v The server uses interleaved DIMMs
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    Guide on the IBM xSeries Documentation CD. DIMM banks and ports The DIMMs constitute the following memory banks and use the following memory ports: 8-DIMM memory board Bank 1 Bank 2 Bank 3 Bank 4 Port 2 Port 1 40 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting
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    on the model, the memory cassette in your server might not have doors; this is normal. If the memory cassette has no doors, disregard any instructions to open or close the doors. 1. Read "Safety information" on page 147, "Installation guidelines" on page 29, and the documentation that comes with the
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    DIMM so that the DIMM keys align correctly with the slot. Note: The following illustration shows installing DIMMs in an 8-DIMM-connector memory board. 42 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    DIMM 2 DIMM 6 DIMM 1 DIMM 5 DIMM connector 2 DIMM connector 6 Retaining clips 7. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the
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    one microprocessor installed on the microprocessor board in the microprocessor tray and supports up to four microprocessors. With more than one microprocessor, the server from http://www.ibm.com/pc/support. 44 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    the microprocessor internal and external clock frequencies are identical. v See the ServerProven list at http://www.ibm.com/pc/compat/ for a list of microprocessors that are supported by the server. v When installing additional microprocessors, populate the microprocessor connectors in numeric order
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    4. Remove the memory cassette (see "Replacing the memory cassette" on page 56). 46 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    Fan Error LED Hot-swap fan 5 Hot-swap fan 6 Hot-swap fan 3 Hot-swap fan 4 Hot-swap fan 1 Hot-swap fan 2 5. Remove all fans (see "Replacing a hot-swap fan" on page 55). Microprocessor-tray levers Microprocessor-tray release latch 6. Remove the microprocessor tray: a. Lift the microprocessor-
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    the microprocessor socket, if any is present. 9. Lift the microprocessor-release lever to the open position (135°). Lever closed Lever closed Lever fully open 48 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide Lever fully open
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    Attention: You must ensure that the locking lever on the microprocessor socket is in the fully-open position before you insert the microprocessor in the socket. Failure to do so might result in permanent damage to the microprocessor, microprocessor socket, and microprocessor-tray assembly. 10.
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    the server. 15. If you have other options to install or remove, do so now; otherwise, go to "Completing the installation" on page 58. 50 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    in the server: v The server comes with a minimum of one power supply and supports up to two power supplies. v The power supplies are numbered from left to right are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Chapter
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    sure that the dc power LED on the top of the power supply is lit also. 9. Continue with "Completing the installation" on page 58. 52 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    -465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative. v After you replace the battery, you must reconfigure on page 29, and follow any special handling and installation instructions supplied with the replacement battery. 2. Turn off the server
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    date and time. v Set the power-on password. v Reconfigure the server. See the section about using the Configuration/Setup Utility program in the User's Guide on the IBM xSeries Documentation CD for details. 54 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    Replacing a hot-swap fan The following notes describe information that you must consider when replacing a hot-swap fan in the server. v The server comes with six hot-swap fans. v You do not need to turn off the power to the server to replace a hot-swap fan. Attention: If a fan fails, replace it
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    cassette supports memory mirroring and Memory ProteXion. See the ServerProven list at http://www.ibm.com/pc/compat/ for a list of memory cassettes supported ). 5. Install the new memory cassette in the server: 56 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    a. Pull the new memory cassette locking handle in an arc toward the front of the cassette. b. Orient the cassette as shown in the illustration in step 4; then, lower the cassette into place. c. Using both hands, rotate the locking handle toward the rear of the server, making sure when you finish
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    to update the server configuration. See "Updating the server configuration" on page 60, "Using the Configuration/Setup Utility program" on page 11, and the User's Guide for more information. 58 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    for the RXE Expansion Port, RXE Management Port, and Ethernet connectors. When instructed, see the applicable documentation for more details. Note: The external power connection on the Remote Supervisor Adapter II is not supported on the xSeries 365 server. For details about the locations and
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    configuration settings. For more information, see "Using the Configuration/Setup Utility program" on page 11 and the section on configuring the server in the User's Guide on the IBM xSeries Documentation CD. 60 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    a symmetric multiprocessing (SMP) server. You might have to upgrade the operating system to support SMP. For more information, see the section about using the ServerGuide Setup and Installation CD in the User's Guide and the operating-system documentation. If the server has an optional RAID adapter
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    The external power connection on the Remote Supervisor Adapter II is not supported on the xSeries 365 server. Advanced System Management (ASM) interconnect connector Supervisor Adapter II Ethernet connector. 62 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    connector. See the Remote Supervisor Adapter II documentation on the IBM xSeries Documentation CD for more information. Ethernet connector The cabling. For more information about the Ethernet controller, see the User's Guide. Universal Serial Bus connector Use a Universal Serial Bus (USB) connector
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    management through a workstation or mobile computer. RXE Management Port connector Use this IBM RXE-100 Remote Expansion Enclosure. The following illustration shows an RXE Management Port connector. 1 8 64 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    supply to obtain full power redundancy. Connect each power supply to separate ac power circuits for power redundancy. SCSI connector Use the external small computer system interface (SCSI) connector to connect an external SCSI device to channel B of the Ultra 320 SCSI controller in the server. The
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    66 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    chapter describes the removal of certain server components. Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM products. See the parts Eserver listing in "System" on page 140 to determine whether the component being replaced is
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    ). 3. Remove all fans. 4. Remove the memory cassette. 5. Lift the microprocessor-tray release latch. 6. Remove the microprocessor tray assembly (see "Installing a microprocessor" on page 44). 68 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    grease. Note: v v v Read "Installation guidelines" on page 29. Read "Safety information" on page 147. Read "Handling static-sensitive devices" on page 30. Chapter 5. FRU information (service only) 69
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    mL) of the grease will remain in the syringe. 6. Install the heat sink onto the microprocessor as described in "Installing a microprocessor" on page 44. 70 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    the diskette drive is in place, connect the cable to the media interposer card. a. Route the cable over the media interposer card. Chapter 5. FRU information (service only) 71
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    glide along the straight guide channel in the chassis. 10. Gently slide the assembly into the server along the straight guide channel, keeping the cable free. When the assembly is inserted all the way, the 72 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    it from the media interposer card. 4. Disconnect all cables from the media interposer card. Pushpins 5. Pull out the two blue push pins. Chapter 5. FRU information (service only) 73
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    cable connecting the I/O board to the media interposer card. Note: This is the only cable that should be disconnected from the media interposer card. 74 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    after the backplane is installed. 11. Align the two slots in the backplane assembly onto the two guide tabs; then, press firmly until the blue tabs latch. The backplane assembly will snap into place. 12 any cables to catch on any metal protrusions. Chapter 5. FRU information (service only) 75
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    server. Note: The illustrations in this document might differ slightly from the hardware being serviced. Release latches 6. To replace the PCI switch card assembly, lower the assembly into removed in step 3. 76 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    of the adapter retention assembly. 4. Install the adapters and insulators that were removed in step 4. 5. When replacing the insulators, make sure that: Chapter 5. FRU information (service only) 77
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    of the chassis. 8. Slide the structure toward the rear of the server ( 3 ), disengaging the tabs on the structure from the slots in the server ( 4 ). 78 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    ) Remote Supervisor Adapter II cable (J16) Battery Media backplane cable (J13) SCSI external cable (J21) SCSI power (J14) SCSI internal cable (J17) Chapter 5. FRU information (service only) 79
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    jumper (J20) Disable Wake on LAN 1 2 3 jumper (J24) The I/O board contains three-pin jumper blocks. The following table describes the purposes of the jumpers. 80 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide 123 123
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    , see "Password override jumper" on page 25 and the section on using passwords in the User's Guide on the IBM xSeries Documentation CD. The default position is pins 1 and 2. Move the jumper to pins 2 and 8. Disconnect all cables from the I/O board. Chapter 5. FRU information (service only) 81
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    -supply structure" on page 78). 13. Reach behind the server and turn the two blue captive thumbscrews to release the I/O board from the chassis. 82 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    out of the chassis. Attention: When moving the assembly, do not allow it to impact any components or structures inside the server. Chapter 5. FRU information (service only) 83
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    to align the Remote Supervisor Adapter II cable correctly; the Remote Supervisor Adapter II is keyed to accept the cable in one direction only. 84 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    decide which FRUs to have available when servicing the computer. Notes: 1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, refer to the manual for that device. 3. Always start with "General
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    by the customer and which components must be replaced by an IBM field service technician. Beep/symptom FRU/action 1-1-3 (CMOS write/read test board 3-1-4 (Time-of-Day clock failed) 1. Battery 2. I/O board 86 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    are replaceable by the customer and which components must be replaced by an IBM field service technician. No beep symptom FRU/action No beep and the system operates correctly 3. Power backplane No beep and no video v See "Undetermined problems" on page 136. Chapter 6. Symptom-to-FRU index 87
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    . 184 (Power-on password corrupted) 1. Run Configuration/Setup. 2. Battery. 3. I/O board. 186 (Security hardware control logic failed) 1. Run Configuration/Setup. 2. I/O board. 3. Service processor. 88 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    , Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 187 (VPD serial number not set.) 1. Set serial number using flash update utility. 2. I/O board
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    are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 178x (Fixed Disk error) 1. 3 2. VRM3 3. Microprocessor tray assembly 90 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 00019704 (Processor 4 failed BIST) 1. Microprocessor 4 2. VRM4 3. Microprocessor tray assembly 00180100 (A PCI adapter
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    the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 01298001 (No update data of power supply. 3. Power cable. 4. Power backplane. 92 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Light path LED FRU/action All LEDs off (error log full) 1. System-Error log is 75% full; analyze the log entries to
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    in the remote expansion enclosure or in the expansion enclosure itself. If the log indicates a problem in the expansion enclosure, see the problem-solving information in the expansion enclosure documentation. 94 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    , Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 001-198-000 (Test Aborted) 1. Check error log for messages. 2. Run Quick Memory Test All Banks
  • IBM 88614RX | Maintenance Manual - Page 106
    replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 020-xxx-000 (Failed PCI failure) 1. ServeRAID adapter 2. I/O board 96 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 107
    8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 035-xxx-cnn (Check System error Log before replacing a FRU. c = ServeRAID channel number, nn = SCSI ID
  • IBM 88614RX | Maintenance Manual - Page 108
    replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 166-051-000 System Management: Microprocessor tray assembly 2. I/O board 98 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 109
    by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 166-201-004 (ISMP (ISMP indicates I2C errors on RXE bus X) v See Hardware Maintenance Manual for IBM RXE-100 Remote Expansion Enclosure. 166-201-101 (ISMP indicates I2C
  • IBM 88614RX | Maintenance Manual - Page 110
    an IBM field service technician. Error code/symptom FRU/action 166-201-114 (ISMP indicates I2C errors on v See Hardware Maintenance Manual for IBM RXE- panel 3. I/O board 4. Microprocessor tray assembly 100 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 111
    8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 180-xxx-005 (Failed SCSI Backplane LED 1. SCSI backplane cable test) 2. SCSI backplane 3. I/O board
  • IBM 88614RX | Maintenance Manual - Page 112
    are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 201-XXX-Y23 (Multiple DIMM failure replace memory cassette. 102 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 113
    replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 201-XXX-Y33 (Multiple ) 1. Run Quick Memory Test Diagnostic All Banks. 2. System BIOS code problem; see PCDR log. 3. Memory cassette. 204-210-000 (Test Failed)
  • IBM 88614RX | Maintenance Manual - Page 114
    are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 217-xxx-003 (Failed BIOS Run loopback diagnostic. 3. I/O board. 104 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 115
    IBM field service technician. Error code/symptom FRU/action 405-xxx-00n (No good link! Check loopback plug) 1. Verify that the loopback plug is a gigabit loopback plug (see "Ethernet controller troubleshooting Warning Warning messages indicate possible problems but do not require immediate
  • IBM 88614RX | Maintenance Manual - Page 116
    by the customer and which components must be replaced by an IBM field service technician. SMI message code Suggested action 1500 (Single bit error . 3. Adapter. 4. PCI switch card assembly. 5. I/O board. 106 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 117
    8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. SMI message code Suggested action 1503 (SERR: Received Target Abort) 1. Check Operating System event log. 2. Run adapter card diagnostics, if
  • IBM 88614RX | Maintenance Manual - Page 118
    by the customer and which components must be replaced by an IBM field service technician. SMI message code Suggested action 1513 (MCA: Excessive Recoverable memory copy in progress) v Information only. 108 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 119
    , 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor message FRU/action 1.8V Fault 1. If VRM indicator on light path is on, replace failing VRM 3 or 4. 2. Microprocessor tray
  • IBM 88614RX | Maintenance Manual - Page 120
    the customer and which components must be replaced by an IBM field service technician. Service Processor message FRU/action 5V Planar Fault v I/O board device. Check devices on v Run diagnostics. bus X 110 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 121
    ," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor message FRU/action Fan X Failure (X of 1-6 = individual fans 1 1. Verify no obstacles are blocking or inserted into the fan or
  • IBM 88614RX | Maintenance Manual - Page 122
    customer and which components must be replaced by an IBM field service technician. Service Processor message FRU/action IP address of default gateway X Current Fault 1. Power supply 2. Power backplane 112 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 123
    8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor message FRU/action Power Supply X DC Good Fault 1. If system power present indicator is on, reduce to minimum configuration
  • IBM 88614RX | Maintenance Manual - Page 124
    and which components must be replaced by an IBM field service technician. Service Processor message FRU/action System is over recommended voltage 4. 3. Microprocessor x. 4. Microprocessor tray assembly. 114 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 125
    8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor message FRU/action System shutoff due to +1.5v under voltage 1. Check light path and replace failing component. 2. VRM 3 or
  • IBM 88614RX | Maintenance Manual - Page 126
    the customer and which components must be replaced by an IBM field service technician. Service Processor/RXE-100 message FRU/action PCI Expansion Unit Board A or B as indicated. recommended voltage 116 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 127
    , 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor/RXE-100 message FRU/action PCI Expansion Unit X Side A or B: +2.5v over v Replace Board A or B as indicated. voltage PCI
  • IBM 88614RX | Maintenance Manual - Page 128
    by the customer and which components must be replaced by an IBM field service technician. Service Processor/RXE-100 message FRU/action PCI Expansion Unit X Side . 3. Replace DMC card. 4. Board. 118 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 129
    8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor/RXE-100 message FRU/action PCI Expansion Unit X Side A or B: Fan X Failure 1. Verify no obstacles are blocking or inserted
  • IBM 88614RX | Maintenance Manual - Page 130
    by the customer and which components must be replaced by an IBM field service technician. Service Processor/RXE-100 message FRU/action PCI Expansion Unit X Side power supply 2. Replace power supply X. 120 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 131
    and which components must be replaced by an IBM field service technician. Service Processor/RXE-100 message FRU/action PCI problems that have definite symptoms. If you cannot find the problem in the error symptom charts, go to "Starting the diagnostic programs" on page 23 to test the computer
  • IBM 88614RX | Maintenance Manual - Page 132
    be replaced by an IBM field service technician. CD-ROM drive problems Symptom FRU/action CD- of a straightened paper clip into the manual tray-release working. (The computer must be opening. turned on.) IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 133
    , 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Hard disk drive problems Symptom FRU/action Not all drives are recognized by 1. Remove the first drive not recognized and try the hard disk
  • IBM 88614RX | Maintenance Manual - Page 134
    3. Make sure that the USB mouse support is enabled in BIOS. 4. If a USB hub is in use, disconnect the USB device from the hub and connect it directly to the server. 5. Mouse or pointing device. 6. I/O board. 124 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 135
    memory bank when it detected a problem, or a memory bank might have been manually disabled. 2. Check POST error IBM field service technician. Monitor problems Symptom FRU/action Testing the monitor. See the information that comes with the monitor for adjusting and testing instructions. (Some IBM
  • IBM 88614RX | Maintenance Manual - Page 136
    must be replaced by an IBM field service technician. Monitor problems Symptom FRU/action The screen IBM reseller or IBM marketing representative. 2. Monitor. 3. Remote Supervisor Adapter II. 4. I/O board. 126 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 137
    secure. does not work now. 2. If the option comes with test instructions, use those instructions to test the option. 3. If the failing option is a SCSI device by an IBM field service technician. Power problems Symptom FRU/action Power switch does not work and reset button, if supported, does work
  • IBM 88614RX | Maintenance Manual - Page 138
    program and none of the serial ports is disabled. v The serial-port adapter, if you installed one, is seated properly. 2. Failing serial port adapter. 128 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 139
    which components must be replaced by an IBM field service technician. Universal Serial Bus (USB) port problems Symptom FRU/action A USB device does during POST. - The correct USB device driver is installed. - The operating system supports USB devices. - If a USB hub is in use, disconnect the USB
  • IBM 88614RX | Maintenance Manual - Page 140
    an IBM field service technician. ServerGuide problems Symptom FRU/action Setup and Installation CD will not start. v Make sure that the server supports the board v Operator information panel and cables 130 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 141
    the customer and which components must be replaced by an IBM field service technician. Power supply LEDs AC DC good good Fan Operator DC source power 1. Make sure memory cassette is seated in problem microprocessor tray assembly and that microprocessor tray assembly is connected to power
  • IBM 88614RX | Maintenance Manual - Page 142
    be replaced by an IBM field service technician. Error message FRU/action All SCSI Errors One or more of the following devices might be causing the problem: v A failing one channel; and ServeRAID-4M and -4Mx 132 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 143
    controllers have 2 channels. ServeRAID-5i controllers have no channels. The ServeRAID-5i uses the channel connectors of the onboard integrated SCSI controller. SCSI channel code (z) 1 2 3 4 5 6 7 8 9 A B C D E F Descriptions Channel 1 Channel 2 Channel 1 and 2 Channel 3 Channel 1 and 3 Channel 2
  • IBM 88614RX | Maintenance Manual - Page 144
    each time to determine which drive is causing the problem. d. Replace hard disk drive cable attached to channel components should be replaced by an IBM field service technician. Error code/symptom FRU/action IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 145
    which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 2. Confirm that this controller is a supported option for this system. 3. ServeRAID channel or channels that cause the error. instructions before continuing with the next steps listed
  • IBM 88614RX | Maintenance Manual - Page 146
    that adapter does not correct the problem, suspect the I/O board. 2. If you suspect a networking problem and the server passes all the system tests, suspect a network cabling problem external to the server. 136 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 147
    software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. v Machine type and model v Microprocessor or hard disk upgrades
  • IBM 88614RX | Maintenance Manual - Page 148
    138 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 149
    Chapter 7. Parts listing, Types 8861, 8862 The following parts information is for the xSeries 365, Types 8861 and 8862. 28 PS2 PS1 25 24 27 26 21 20 19 23 22 1 2 PS2 3 PS1 4 5 6 7 8 9 18 17 16 15 10 11 14 13 xSeries 365 12 © Copyright IBM Corp. 2003, 2010 139
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    39M3565 26K5439 06P6245 90P5052 73P7213 90P5051 59P5856 90P4309 90P5054 73P9265 73P6869 73P7209 73P7210 39R8750 90P4301 24P1295 33F8354 140 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide CRU/FRU CRU FRU CRU CRU CRU CRU CRU FRU FRU FRU CRU FRU FRU CRU CRU
  • IBM 88614RX | Maintenance Manual - Page 151
    bracket (optional) Right EIA mounting bracket (all models) Slide assembly (all models) Tape enable kit (optional) VRM 1U/75A (optional) System service label (all models) Miscellaneous parts kit (all models): v Screw, M3.5x5 (6) v Pivot screw, operator information panel (1) v Grommet, push fastener
  • IBM 88614RX | Maintenance Manual - Page 152
    should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region. 142 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 153
    ac 15 A/250 V ac 15 A/250 V ac 15 A/250 V ac 15 A/125 V ac IBM power cord part number (2.5 m) Used in these countries and regions 12J5112 Antigua and Barbuda, Aruba, of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States, Venezuela
  • IBM 88614RX | Maintenance Manual - Page 154
    144 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
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    tools is in the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD or in the Hardware Maintenance Manual on the IBM IntelliStation Documentation CD. v Go to the IBM Support Web site at http://www.ibm.com/pc/support/ to check for technical information, hints
  • IBM 88614RX | Maintenance Manual - Page 156
    -SERV (1-800-426-7378). In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m. 146 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 157
    , or that are familiar with the computers, functions, terminology, and service information provided in this manual. Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to
  • IBM 88614RX | Maintenance Manual - Page 158
    the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when First, check that it has been powered-off. 148 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 159
    service personnel from injury. This guide IBM features or options not covered by this inspection guide . If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem off the computer. Disconnect
  • IBM 88614RX | Maintenance Manual - Page 160
    list, to provide protection that meets the specific service requirement. Note: The use of a grounding on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for 150 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 161
    and danger statements in this IBM documentation begin with a number read all caution and danger statements before performing any of the instructions. Statement 1 DANGER Electrical current from power, telephone and communication all cables from devices. Appendix B. Related service information 151
  • IBM 88614RX | Maintenance Manual - Page 162
    the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of avoid direct exposure to the beam. 152 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 163
    that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact
  • IBM 88614RX | Maintenance Manual - Page 164
    . Statement 14 CAUTION: Hazardous voltage, current, and energy levels might be present. Only a qualified service technician is authorized to remove the covers where the following label is attached. 154 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 165
    Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de ção das tomadas. 3. Remova os cabos de sinal dos conectores. 4. Remova todos os cabos dos dispositivos. Appendix B. Related service information 155
  • IBM 88614RX | Maintenance Manual - Page 166
    889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM. Instrução 3 PRECAUCIÓN: Quando produtos a laser (unidades de CD-ROM, unidades íticos, e evite exposição direta ao raio. 156 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 167
    ça localizada no interior desses componentes pode ser consertada. Se você suspeitar de algum problema em alguma dessas peças, entre em contato com um técnico IBM. Appendix B. Related service information 157
  • IBM 88614RX | Maintenance Manual - Page 168
    especifica ções elétricas, consulte as informa ções fornecidas com seu dispositivo IBM. Instrução 14 CUIDADO: Níveis perigosos de voltagem, corrente e energia podem tampas em que esta etiqueta esteja afixada. 158 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 169
    Appendix B. Related service information 159
  • IBM 88614RX | Maintenance Manual - Page 170
    160 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 171
    Appendix B. Related service information 161
  • IBM 88614RX | Maintenance Manual - Page 172
    162 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 173
    Appendix B. Related service information 163
  • IBM 88614RX | Maintenance Manual - Page 174
    164 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 175
    Appendix B. Related service information 165
  • IBM 88614RX | Maintenance Manual - Page 176
    166 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 177
    indiquées dans la bibliothèque IBM documentation sont précédées d'un num réseaux, aux systèmes de télécommunication et aux modems (sauf instruction contraire mentionnée dans les procédures d'installation et de configuration). tous les câbles des unités. Appendix B. Related service information 167
  • IBM 88614RX | Maintenance Manual - Page 178
    au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre systè . évitez une exposition directe au rayon. 168 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 179
    éléments ne peuvent pas être réparés. Si vous pensez qu'ils peuvent être à l'origine d'un incident, prene contact avec un technicien de maintenance. Appendix B. Related service information 169
  • IBM 88614RX | Maintenance Manual - Page 180
    é IBM. Notice n° 14 ATTENTION: Des tensions et des courants dangereux peuvent ê tre présents. Seul un technicien de maintenance qualifié est autorisé à retirer les carters signalés par l'étiquette ci-dessous. 170 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 181
    Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis von Steckdose lösen. 3. Signalkabel von Anschlußbuchsen lösen. 4. Alle Kabel von Einheiten lösen. Appendix B. Related service information 171
  • IBM 88614RX | Maintenance Manual - Page 182
    Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie optischen Instrumenten betrachten und den Strahlungsbereich meiden. 172 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 183
    Komponenten sind keine Teile vorhanden, die vom Benutzer gewartet werden müssen. Besteht der Verdacht, dass an einem dieser Teile ein Fehler aufgetreten ist, ist ein IBM Kundendiensttechniker zu verständigen. Appendix B. Related service information 173
  • IBM 88614RX | Maintenance Manual - Page 184
    hierzu finden Sie in der Dokumentation, die Sie zusammen mit der IBM Einheit erhalten haben. Hinweis 14 ACHTUNG: Es können gefährliche Spannungen Mitarbeiter des technischen Kundendienstes entfernt werden. 174 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 185
    Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare . prese elettriche. 4. Rimuovere tutti i cavi dalle unità. 5. ACCENDERE le unità. Appendix B. Related service information 175
  • IBM 88614RX | Maintenance Manual - Page 186
    controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose. PERICOLO Alcuni prodotti evitare l'esposizione diretta al fascio. 176 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 187
    sono parti su cui effettuare l'assistenza tecnica. Se si sospetta un problema in una di queste parti, rivolgersi ad un tecnico di manutenzione. Appendix B. Related service information 177
  • IBM 88614RX | Maintenance Manual - Page 188
    le specifiche elettriche, consultare le informazioni fornite con il dispositivo IBM. Avviso 14 ATTENZIONE: E' possibile che siano presenti livelli pericolosi coperchi sui quali è posta la seguente etichetta. 178 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 189
    Appendix B. Related service information 179
  • IBM 88614RX | Maintenance Manual - Page 190
    180 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 191
    Appendix B. Related service information 181
  • IBM 88614RX | Maintenance Manual - Page 192
    182 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 193
    Appendix B. Related service information 183
  • IBM 88614RX | Maintenance Manual - Page 194
    184 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 195
    Appendix B. Related service information 185
  • IBM 88614RX | Maintenance Manual - Page 196
    Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea los cables de los dispositivos. toma de alimentaciín. 5. ENCIENDA el dispositivo. 186 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 197
    Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un con instrumentos ípticos; evite la exposiciín directa al rayo. Appendix B. Related service information 187
  • IBM 88614RX | Maintenance Manual - Page 198
    existe ninguna pieza que requiera mantenimiento. Si sospecha que alguna de estas piezas tiene un problema, póngase en contacto con un técnico de servicio. 188 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 199
    de seguridad de la conexión. Consulte la información que viene con el dispositivo de IBM para obtener las especificaciones eléctricas. Declaración 14 PRECAUCIÓN: Es posible que haya niveles llevan la siguiente etiqueta un técnico de servicio cualificado. Appendix B. Related service information 189
  • IBM 88614RX | Maintenance Manual - Page 200
    190 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 201
    right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not
  • IBM 88614RX | Maintenance Manual - Page 202
    IBM IBM (logo) IntelliStation NetBAY Netfinity NetView OS/2 WARP Predictive Failure Analysis ServeRAID ServerGuide ServerProven TechConnect ThinkPad product, or service names may be trademarks or service marks of IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 203
    no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. Product recycling and
  • IBM 88614RX | Maintenance Manual - Page 204
    frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in systems in the United Kingdom. 194 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 205
    responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to
  • IBM 88614RX | Maintenance Manual - Page 206
    196 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 207
    starting 23 diskette drive problem 122 diskette drive activity LED 5 display problems 125 drive CD-ROM, replacing 38 © Copyright IBM Corp. 2003, 2010 path 93 power supply LED 130 Ethernet controller, troubleshooting 27 ports 63 expansion enclosure problems 123 F fan, replacing 55 FCC Class A notice 194
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    problems 125 messages service processor 109 SMI Handler 106 microprocessor installing 44 order of installation 45 problems 125 monitor problems 125 mouse (auxiliary-device) connector 64 mouse problems 12 198 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 209
    ServeRAID error codes 134 ServeRAID (ISPR) error procedures 132 ServerGuide using 12 service processor messages 109 SMI Handler messages 106 software problems 129 specifications 3 statements and notices 2 System Error log 105 T test log, viewing 23 thermal grease 69 tools, diagnostic 17 trademarks
  • IBM 88614RX | Maintenance Manual - Page 210
    200 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 88614RX | Maintenance Manual - Page 211
  • IBM 88614RX | Maintenance Manual - Page 212
    Part Number: 49Y0157 Printed in USA (1P) P/N: 49Y0157
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IBM xSeries 365 Types 8861, 8862
Hardware Maintenance Manual and
Troubleshooting Guide
±²³