IBM 88614RX Maintenance Manual - Page 108

Flash latest levels of firmware BIOS, service processor, Note: See Parts listing

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Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 166-051-000 System Management: Failed (Unable to communicate with ASM. It may be busy. Run the test again.) 1. Flash latest levels of firmware (BIOS, service processor, diagnostics) 2. Rerun diagnostic test. 3. Correct other error conditions (including failed system management tests and items logged in Remote Supervisor Adapter system error log and retry.) 4. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 5. Remote Supervisor Adapter. 166-060-000 System Management: Failed (Unable to communicate with ASM. It may be busy. Run the test again.) 1. Flash latest levels of firmware (BIOS, service processor, diagnostics) 2. Rerun diagnostic test. 3. Correct other error conditions (including failed system management tests and items logged in Remote Supervisor Adapter system error log and retry.) 4. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 5. Remote Supervisor Adapter. 166-070-000 System Management: Failed (Unable to communicate with ASM. It may be busy. Run the test again.) 1. Flash latest levels of firmware (BIOS, service processor, diagnostics) 2. Rerun diagnostic test. 3. Correct other error conditions (including failed system management tests and items logged in Remote Supervisor Adapter system error log and retry.) 4. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 5. Remote Supervisor Adapter. 166-198-000 (BIOS cannot detect ASM. 1. Rerun diagnostic test. Reseat ASM adapter in correct slot) (ASM restart failure. Unplug and cold boot server to reset ASM) 2. Correct other error conditions (including other failed system management tests and items logged in Remote Supervisor Adapter system error log) and retry. 3. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 4. Remote Supervisor Adapter. 5. I/O board. 166-201-000 (ISMP indicates I2C errors on bus X) v I/O board 166-201-001 (ISMP indicates I2C errors on bus P) 1. Power backplane 2. I/O board 3. Microprocessor tray assembly 166-201-002 (ISMP indicates I2C errors on bus I) v I/O board 166-201-003 (ISMP indicates I2C errors on bus C) 1. Microprocessor tray assembly 2. I/O board 98 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide

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Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are
replaceable by the customer and which components must be replaced by an IBM field service technician.
Error code/symptom
FRU/action
166-051-000
System Management: Failed
(Unable to communicate with ASM. It may
be busy. Run the test again.)
1.
Flash latest levels of firmware (BIOS, service processor,
diagnostics)
2.
Rerun diagnostic test.
3.
Correct other error conditions (including failed system management
tests and items logged in Remote Supervisor Adapter system error
log and retry.)
4.
Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
5.
Remote Supervisor Adapter.
166-060-000
System Management: Failed
(Unable to communicate with ASM. It may
be busy. Run the test again.)
1.
Flash latest levels of firmware (BIOS, service processor,
diagnostics)
2.
Rerun diagnostic test.
3.
Correct other error conditions (including failed system management
tests and items logged in Remote Supervisor Adapter system error
log and retry.)
4.
Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
5.
Remote Supervisor Adapter.
166-070-000
System Management: Failed
(Unable to communicate with ASM. It may
be busy. Run the test again.)
1.
Flash latest levels of firmware (BIOS, service processor,
diagnostics)
2.
Rerun diagnostic test.
3.
Correct other error conditions (including failed system management
tests and items logged in Remote Supervisor Adapter system error
log and retry.)
4.
Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
5.
Remote Supervisor Adapter.
166-198-000
(BIOS cannot detect ASM.
Reseat ASM adapter in correct slot) (ASM
restart failure. Unplug and cold boot server
to reset ASM)
1.
Rerun diagnostic test.
2.
Correct other error conditions (including other failed system
management tests and items logged in Remote Supervisor Adapter
system error log) and retry.
3.
Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
4.
Remote Supervisor Adapter.
5.
I/O board.
166-201-000
(ISMP indicates I2C errors
on bus X)
v
I/O board
166-201-001
(ISMP indicates I2C errors
on bus P)
1.
Power backplane
2.
I/O board
3.
Microprocessor tray assembly
166-201-002
(ISMP indicates I2C errors
on bus I)
v
I/O board
166-201-003
(ISMP indicates I2C errors
on bus C)
1.
Microprocessor tray assembly
2.
I/O board
98
IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide