IBM 88614RX Maintenance Manual - Page 132

Clean the CD., Insert the end of a straightened paper clip into the manual tray-release

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Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. CD-ROM drive problems Symptom FRU/action CD-ROM drive is not recognized. 1. Verify that: v The IDE channel to which the CD-ROM drive is attached (primary or secondary) is enabled in the Configuration/Setup Utility program. If the server has a single IDE channel, only the primary channel can be used. v All cables and jumpers are installed correctly. v The correct device driver is installed for the CD-ROM drive. 2. Run CD-ROM drive diagnostic programs. 3. CD-ROM drive. 4. Cable. 5. Media interposer card. 6. I/O board. CD is not working properly. 1. Clean the CD. 2. Run CD-ROM drive diagnostic programs. 3. CD-ROM drive. CD-ROM drive tray is not 1. Insert the end of a straightened paper clip into the manual tray-release working. (The computer must be opening. turned on.) 2. Run CD-ROM drive diagnostic programs. 3. CD-ROM drive. Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Diskette drive problems Symptom FRU/action Diskette drive activity LED stays 1. If there is a diskette in the drive, verify that: lit, or the server bypasses the v The diskette drive is enabled in the Configuration/Setup utility program. diskette drive. v The diskette is good and not damaged. (Try another diskette if you have one.) v The diskette is inserted correctly in the drive. v The diskette contains the necessary files to start the server. v The software program is working properly. v The cable is installed correctly (in the proper orientation). 2. To prevent diskette drive read/write errors, be sure the distance between monitors and diskette drives is at least 76 mm (3 in.). 3. Run diskette drive diagnostic programs. 4. Cable. 5. Diskette drive. 6. I/O board. 122 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide

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Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are
replaceable by the customer and which components must be replaced by an IBM field service technician.
CD-ROM drive problems
Symptom
FRU/action
CD-ROM drive is not
recognized.
1.
Verify that:
v
The IDE channel to which the CD-ROM drive is attached (primary or
secondary) is enabled in the Configuration/Setup Utility program. If the
server has a single IDE channel, only the primary channel can be used.
v
All cables and jumpers are installed correctly.
v
The correct device driver is installed for the CD-ROM drive.
2.
Run CD-ROM drive diagnostic programs.
3.
CD-ROM drive.
4.
Cable.
5.
Media interposer card.
6.
I/O board.
CD is not working properly.
1.
Clean the CD.
2.
Run CD-ROM drive diagnostic programs.
3.
CD-ROM drive.
CD-ROM drive tray is not
working. (The computer must be
turned on.)
1.
Insert the end of a straightened paper clip into the manual tray-release
opening.
2.
Run CD-ROM drive diagnostic programs.
3.
CD-ROM drive.
Note: See Chapter 7, “Parts listing, Types 8861, 8862,” on page 139 to determine which components are
replaceable by the customer and which components must be replaced by an IBM field service technician.
Diskette drive problems
Symptom
FRU/action
Diskette drive activity LED stays
lit, or the server bypasses the
diskette drive.
1.
If there is a diskette in the drive, verify that:
v
The diskette drive is enabled in the Configuration/Setup utility program.
v
The diskette is good and not damaged. (Try another diskette if you have
one.)
v
The diskette is inserted correctly in the drive.
v
The diskette contains the necessary files to start the server.
v
The software program is working properly.
v
The cable is installed correctly (in the proper orientation).
2.
To prevent diskette drive read/write errors, be sure the distance between
monitors and diskette drives is at least 76 mm (3 in.).
3.
Run diskette drive diagnostic programs.
4.
Cable.
5.
Diskette drive.
6.
I/O board.
122
IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide