IBM BS029ML Self Help Guide - Page 187
Download and install ISA V3.1. The ISA V3.1 installer only supports Windows and Linux.
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Second, once you have decided where ISA will be installed and running, then you have another decision to make based on the OS of the machine that will be running ISA: For Windows and Linux Download and install ISA V3.1. The ISA V3.1 installer only supports Windows and Linux. For HP/UX, Solaris, and AIX Download and install ISA V3.0.0.1. Once ISA V3.0.0.1 is installed, then use the Updater to upgrade to ISA 3.0.2 Note: You may notice that the download page lists V3.0.2 as only for Windows and Linux, but this is only for the installer. You cannot directly install V3.0.2 to AIX, HP/UX, or Solaris. However, once you have V3.0.0.1 installed on AIX, HP/UX, or Solaris, you can use the Updater to upgrade to V3.0.2 because the upgrade path/code supports AIX, HP/UX, and Solaris. As you can see, due to this architecture, systems running on AIX, HP/UX, and Solaris can only be upgraded to the V3.0.2 level, while Windows and Linux users can install V3.1. However, ISA V3.1 does not contain significantly more functionality than V3.0.2, and all fixes found in V3.1 also get back ported to V3.0.2. The same is true for plug-ins. So bottom line is that although AIX, HP/UX, and Solaris user are running a lower level of ISA, the core functionality is the same. Once the desired ISA install package is downloaded, you will need to extract the install package. Once the package is extracted, you can launch the ISA installer by running the setup script. For details about the ISA install process, refer to the Installation and Troubleshooting Guide that is contained in the extracted package along with the install code. Once ISA is installed, launch ISA. Note: It is important to understand that the ISA code you just installed is only the ISA framework. The full power and features that have been discussed before are contained in the individual product plug-ins. Specific product plug-ins can be added and removed as desired through the Updater feature of the ISA core framework. After ISA is launched, the first task should be to use the ISA Updater tab to obtain the desired product plug-ins. Once the desired plug-ins are added, ISA is ready to be used to provide self-help. Again, for more details about performing the install or upgrade, or details about using ISA's Updater features, refer to the following links: "The Support Authority: Getting help from the IBM Support Assistant", found at: http://www.ibm.com/developerworks/websphere/techjournal/0706_supauth/0706_supau th.html The ISA training from the IBM Education Assistant, found at: http://publib.boulder.ibm.com/infocenter/ieduasst/v1r1m0/topic/com.ibm.iea.isa/ isa/isa2_coverpage.html The Installation and Troubleshooting Guide that was downloaded with the install package. Appendix A. Using IBM tools to find solutions and promote customer self-help 173