IBM BS029ML Self Help Guide - Page 238
What is next: typical next steps, solutions and promote customer self-help
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After locating the error code in the logs that caused the migration to stop, if the error itself does not have a recommendation to resolve the issue, the next place to check is the WebSphere Portal Server support Web site. Here you can enter the error code and see if there are any TechNotes describing the error you received. The support Web site is found at: http://www-306.ibm.com/software/genservers/portal/support/ If there is not a TechNote about your issue or the TechNote resolves a different issue with a similar error code, then the next step is to contact WebSphere Portal Server Level 2 support. Before doing this task, it will speed the PMR resolution if you collect the WebSphere Portal Server V6 migration mustgather document before opening a PMR. You can collect the mustgather either by running the AutoPD tool or the through the IBM Support Assistant following the directions found at: http://www-1.ibm.com/support/docview.wss?uid=swg21246134 Details about using the IBM Support Assistant are in Appendix A, "Using IBM tools to find solutions and promote customer self-help" on page 169. What is next: typical next steps After the migration is complete, you can continue with the setup of your WebSphere Portal Server as though it was a new WebSphere Portal Server configuration. The server can now be clusted and performance testing can start. 224 IBM WebSphere Portal V6 Self Help Guide
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