IBM BS029ML Self Help Guide - Page 207
into the Search box. See A-17., By following the link to that TechNote
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To find the cause, the administrators visits the support page (http://www.ibm.com/software/genservers/portal/support/) and enters the message code into the Search box. See Figure A-17. Figure A-17 Text entry into the search box The results page looks like Figure A-18. Figure A-18 Results of the search One of the results (number 6 at the time of this writing) is shown in Figure A-19. Figure A-19 The answer By following the link to that TechNote, the administrator finds the answer to the problem. From the results page (Figure A-18), one can reach the Advanced search page, which is especially useful when one needs to discriminate the results by version, edition, platform, or other means. Appendix A. Using IBM tools to find solutions and promote customer self-help 193
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