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Navigating through the diagnostic programs, Running tests, Test results

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1. Make sure your computer is turned off. 2. Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu opens, release the F12 key. 3. Insert the diagnostic disc into the optical drive. 4. Select the optical drive with the diagnostic disc as the startup device and press Enter. The diagnostic program opens. 5. Follow the instructions on the screen to run the desired diagnostic test. For additional help, press the F1 key. 6. Remove the diagnostic disc from the optical drive after completing the diagnostic test. Navigating through the diagnostic programs Use the cursor movement keys to navigate within the menus. • The Enter key is used to select a menu item. • The Esc key is used to back up to the previous menu. • For online help, select F1. Running tests There are four ways to run the diagnostic tests. • Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter. This automatically runs a pre-defined group of tests from each test category. Run Normal Test runs a more extensive set of tests than Run Quick Test does and takes longer to complete. • Press F5 to automatically run all selected tests in all categories. • o From within a test category, press Ctrl-Enter to automatically run only the selected tests in that category. • o Using the cursor movement keys, highlight a single test within a test category, and then press Enter. This runs only that test. Press Esc at any time to stop the testing process. Test results (N/A, PASSED, FAILED, ABORTED) are displayed in the field beside the test description and in the test log. See "Viewing the test log" on page 38. To select one or more tests, use the following procedure. 1. Open the corresponding test category. 2. Using the cursor movement keys, highlight the desired test. 3. Press the space bar. A selected test is marked by >>. Pressing the space bar again de-selects a test and removes the >>. 4. Repeat steps 2 and 3 above to select all desired tests. Test results Diagnostics test results produce the following error code format: Function Code Failure Type DeviceID Date ChkDigits Text • Function Code: Represents the feature or function within the computer. Chapter 5. Diagnostic programs 37

Section	Page
Chapter 1. About this manual	7
Important safety information	7
Important information about replacing RoHS compliant FRUs	7
Chapter 2. Safety information	9
General safety	9
Electrical safety	9
Voltage-selection switch	11
Safety inspection guide	11
Handling electrostatic discharge-sensitive devices	12
Grounding requirements	12
Safety notices (multi-lingual translations)	12
Chapter 3. General information	35
Lenovo ThinkVantage Tools	35
ThinkVantage Productivity Center	35
Lenovo Welcome	35
Lenovo Solution Center	36
SimpleTap	36
Additional information resources	36
Specifications	36
For machine types: 0864, 7099, and 7846.	36
For machine types: 0889, 5023, and 7844.	37
Chapter 4. General checkout	39
Problem determination tips	39
Chapter 5. Diagnostic programs	41
Lenovo ThinkVantage Toolbox	41
Lenovo Solution Center	41
PC-Doctor for Rescue and Recovery	42
PC-Doctor for DOS	42
Creating a diagnostic disc	42
Running the diagnostic program from the diagnostic disc	42
Navigating through the diagnostic programs	43
Running tests	43
Viewing the test log	44
Chapter 6. Using the Setup Utility	45
Starting the Setup Utility program	45
Viewing or changing settings	45
Using passwords	45
Password considerations	46
Power-on password	46
Administrator password	46
Setting, changing, or deleting a password	46
Enabling or disabling a device	46
Selecting a startup device	47
Selecting a temporary startup device	47
Viewing or changing the startup device sequence	47
Exiting the Setup Utility program	48
Chapter 7. Symptom-to-FRU index	49
Hard disk drive boot error	49
Power Supply Problems	49
Diagnostic error codes	49
Beep symptoms	67
POST error codes	68
Miscellaneous error messages	69
Undetermined problems	71
Chapter 8. Replacing FRUs (Machine Types: 0864, 7099, and 7846.)	73
Locating connectors, controls, and indicators on the front of your computer	73
Locating connectors and parts on the rear of your computer	74
Locating components	74
Locating parts on the system board	75
Locating internal drives	76
Removing the computer cover	77
Removing and reinstalling the front bezel	78
Installing or replacing a PCI card	80
Installing or replacing a memory module	82
Replacing the battery	84
Replacing the power supply assembly	85
Replacing the heat sink and fan assembly	87
Replacing the microprocessor	89
Replacing the optical drive	92
Replacing the hard disk drive	93
Replacing the card reader	95
Replacing the front audio and USB assembly	96
Replacing the system board	97
Completing the parts replacement	100
Chapter 9. Replacing FRUs (Machine Types: 0889, 5023, and 7844.)	103
Locating connectors, controls, and indicators on the front of your computer	103
Locating connectors and parts on the rear of your computer	104
Locating components	104
Locating parts on the system board	105
Locating internal drives	106
Removing the computer cover	107
Removing and reinstalling the front bezel	108
Accessing the system board components and drives	110
Installing or replacing a PCI card	111
Installing or replacing a memory module	113
Replacing the battery	115
Replacing the heat sink and fan assembly	116
Replacing the microprocessor	119
Replacing the power supply assembly	122
Replacing the optical drive	126
Replacing the system board	129
Replacing the hard disk drive	131
Replacing the card reader	133
Replacing the front audio and USB assembly	135
Replacing the front fan assembly	136
Completing the parts replacement	138
Chapter 10. FRU lists	141
Overall: MT 0864, 7099, and 7846.	141
Mechanical FRUs	149
Keyboard and Mouse	151
Adapters and miscellaneous FRUs	175
Power Cords	176
Recovery discs	181
Windows 7 Professional 32 Recovery CD	181
Windows 7 Professional 32 with MS office starter 2010 Recovery CD	184
Windows 7 Home Basic 32 Recovery CD	188
Windows 7 Home Basic 32 Office Starter 2010 Recovery CD	189
Windows 7 Home Premium 32 Recovery CD	190
Windows 7 Home Premium 32 Office Starter 2010 Recovery CD	191
Windows 7 Home Premium 64 Recovery CD	193
Windows 7 Home Premium 64 with MS Office Starter 2010 Recovery CD	194
Windows 7 Professional 64 Recovery CD	195
Windows 7 Professional 64 with MS office starter 2010 Recovery CD	198
Windows XP Professional Recovery CD	200
Overall: MT 0889, 5023, and 7844.	202
Mechanical FRUs	210
Keyboard and Mouse	212
Adapters and miscellaneous FRUs	234
Power Cords	235
Recovery discs	239
Windows 7 Professional 32 Recovery CD	239
Windows 7 Professional 32 with MS office starter 2010 Recovery CD	242
Windows 7 Home Basic 32 Recovery CD	245
Windows 7 Home Basic 32 Office Starter 2010 Recovery CD	246
Windows 7 Home Premium 32 Recovery CD	247
Windows 7 Home Premium 32 Office Starter 2010 Recovery CD	249
Windows 7 Home Premium 64 Recovery CD	250
Windows 7 Home Premium 64 with MS Office Starter 2010 Recovery CD	252
Windows 7 Professional 64 Recovery CD	253
Windows 7 Professional 64 Office Starter 2010 Recovery CD	255
Windows XP Professional 32 Recovery CD	258
Chapter 11. Additional service information	261
Security features	261
Hardware-controlled passwords	261
Operating system password	261
Vital Product Data	261
BIOS levels	261
Updating (flashing) the BIOS from a disc	261
Updating (flashing) the BIOS from your operating system	262
Recovering from a POST and BIOS update failure	262
Power management	263
Advanced Configuration and Power Interface (ACPI) BIOS	263
Automatic Power-On features	263
Appendix A. Notices	265
Television output notice	266
European conformance CE mark	266
Trademarks	266

Match case Limit results 1 per page

1. Make sure your computer is turned off.

2. Repeatedly press and release the F12 key when turning on the computer. When the

Startup Device

opens, release the F12 key.

3. Insert the diagnostic disc into the optical drive.

4. Select the optical drive with the diagnostic disc as the startup device and press Enter. The diagnostic

program opens.

5. Follow the instructions on the screen to run the desired diagnostic test. For additional help, press

the F1 key.

6. Remove the diagnostic disc from the optical drive after completing the diagnostic test.

Navigating through the diagnostic programs

Use the cursor movement keys to navigate within the menus.

•

The Enter key is used to select a menu item.

•

The Esc key is used to back up to the previous menu.

•

For online help, select F1.

Running tests

There are four ways to run the diagnostic tests.

•

Using the cursor movement keys, highlight

Run Normal Test

Run Quick Test

from the Diagnostics

menu and then press Enter. This automatically runs a pre-deﬁned group of tests from each test category.

Run Normal Test

runs a more extensive set of tests than

Run Quick Test

does and takes longer to

complete.

•

Press F5 to automatically run all selected tests in all categories.

•

o From within a test category, press Ctrl-Enter to automatically run only the selected tests in that category.

•

o Using the cursor movement keys, highlight a single test within a test category, and then press Enter.

This runs only that test.

Press Esc at any time to stop the testing process.

Test results (N/A, PASSED, FAILED, ABORTED) are displayed in the ﬁeld beside the test description and in

the test log. See “Viewing the test log” on page 38.

To select one or more tests, use the following procedure.

1. Open the corresponding test category.

2. Using the cursor movement keys, highlight the desired test.

3. Press the space bar. A selected test is marked by

. Pressing the space bar again de-selects a test

and removes the >>.

4. Repeat steps 2 and 3 above to select all desired tests.

Test results

Diagnostics test results produce the following error code format:

Function Code

Failure Type

DeviceID

Date

ChkDigits

Text

•

Function Code:

Represents the feature or function within the computer.

Chapter 5

Diagnostic programs