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Accessing Lenovo programs on the Windows 8.1 operating system

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Note: If you do not find the program you need, open the Lenovo ThinkVantage® Tools program to find the dimmed icon for the program. Then double-click the icon to install the program. To access Lenovo programs through Windows Search, do the following: 1. Click the Start button and then type the program name or the icon name into the search box. 2. Locate the program by the program name or the icon name and then click the program to launch it. To access Lenovo programs from Control Panel, do the following: Note: Some Lenovo programs might not be displayed in Control Panel. To find these programs, use Windows Search. 1. Click Start ➙ Control Panel. Change the view of Control Panel from Category to Large icons or Small icons. 2. Locate the program by the icon name and then click the program to launch it. The following table lists the programs available on the Windows 7 operating system. Note: Depending on your computer model, some of the Lenovo programs might not be available. Table 1. Lenovo programs available on the Windows 7 operating system Program name Icon name Communications Utility Lenovo - Web Conferencing Fingerprint Manager Pro or Lenovo - Fingerprint Manager Pro or Lenovo - Fingerprint Reader ThinkVantage Fingerprint Software Lenovo Bluetooth Lock Lenovo Bluetooth Lock Lenovo QuickCast Lenovo QuickCast Lenovo Solution Center Lenovo - System Health and Diagnostics Lenovo ThinkVantage tools Lenovo Thinkvantage tools Password Manager Lenovo - Password Vault PC Cloud Manager PC Cloud Manager Power Manager Lenovo - Power Controls Recovery Media Lenovo - Factory Recovery Disks or Create Recovery Media Rescue and Recovery® Lenovo - Enhanced Backup and Restore System Update Lenovo - Update and Drivers View Management Utility Lenovo - View Management Utility Accessing Lenovo programs on the Windows 8.1 operating system If your computer is preinstalled with the Windows 8.1 operating system, you can access Lenovo programs by doing the following: Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. Find the desired program in the apps list or search for it in the search box in the top-right corner of the screen. Depending on your computer model, your computer supports some of the following Lenovo programs: • Fingerprint Manager Pro or ThinkVantage Fingerprint Software Chapter 1. Product overview 13

Section	Page
Read this first: Important safety information	7
Service and upgrades	7
Static electricity prevention	7
Power cords and power adapters	8
Extension cords and related devices	8
Plugs and outlets	9
External devices	9
Heat and product ventilation	9
Operating environment	10
Laser compliance statement	10
Power supply statement	11
Cleaning and maintenance	11
Chapter 1. Product overview	13
Locations	13
Locating connectors, controls, and indicators on the front of your computer	14
Locating connectors on the rear of your computer	15
Locating components	17
Locating parts on the system board	18
Locating internal drives	19
Machine type and model label	20
Features	20
Specifications	24
Lenovo programs	24
Accessing Lenovo programs on the Windows 7 operating system	24
Accessing Lenovo programs on the Windows 8.1 operating system	25
An introduction to Lenovo programs	26
Chapter 2. Using your computer	29
Registering your computer	29
Using keyboard shortcuts	29
Using the fingerprint reader	29
Using the wheel mouse	30
Setting the computer volume	30
Setting the volume from the desktop	31
Setting the volume from Control Panel	31
Using a disc	31
Using the optical drive	31
Handling and storing a disc	32
Playing and removing a disc	32
Recording a disc	33
Navigating among screens on the Windows 8.1 operating system	33
Accessing Control Panel on the Windows 8.1 operating system	34
Frequently asked questions	35
Chapter 3. You and your computer	37
Accessibility and comfort	37
Arranging your workspace	37
Comfort	37
Glare and lighting	38
Air circulation	38
Electrical outlets and cable lengths	38
Accessibility information	38
Moving your computer to another country or region	42
Voltage-selection switch	42
Replacement power cords	42
Chapter 4. Security	43
Security features	43
Locking the computer cover	43
Attaching a Kensington-style cable lock	45
Attaching a cable lock	46
Using passwords	46
BIOS passwords	46
Windows passwords	47
Configuring the fingerprint reader	47
Using and understanding firewalls	47
Protecting data against viruses	47
Chapter 5. Advanced configuration	49
Using the Setup Utility program	49
Starting the Setup Utility program	49
Viewing and changing settings	49
Using BIOS passwords	50
Enabling or disabling a device	51
Selecting a startup device	52
Enabling ErP LPS compliance mode	52
ICE performance mode	53
ICE thermal alert	53
Exiting the Setup Utility program	54
Updating or recovering the BIOS	54
Using system programs	54
Updating the BIOS from a disc	55
Updating the BIOS from your operating system	56
Recovering from a BIOS update failure	56
Configuring RAID	56
RAID Level	56
Configuring the system BIOS to enable SATA RAID functionality	57
Creating RAID volumes	57
Deleting RAID volumes	57
Resetting disks to non-RAID	58
Chapter 6. Preventing problems	59
Keeping your computer current	59
Getting the latest device drivers for your computer	59
Updating your operating system	59
Using System Update	60
Cleaning and maintenance	60
Basics	60
Cleaning your computer	60
Good maintenance practices	61
Moving your computer	62
Chapter 7. Troubleshooting and diagnostics	63
Basic troubleshooting	63
Troubleshooting procedure	64
Troubleshooting	64
Audio problems	65
CD problems	65
DVD problems	66
Intermittent problems	67
Problems with the keyboard or mouse	67
Monitor problems	68
Networking problems	69
I have connected an option to my computer, but it does not work	71
Performance and lockup problems	71
The printer does not work	72
Serial connector cannot be accessed	72
Software problems	72
My USB connectors cannot be accessed	73
Lenovo Solution Center	73
Chapter 8. Recovery information	75
Recovery information for the Windows 7 operating system	75
Creating and using recovery media	75
Performing backup and recovery operations	76
Creating and using a rescue medium	78
Reinstalling programs and device drivers	78
Solving recovery problems	80
Recovery information for the Windows 8.1 operating system	80
Refreshing your computer	80
Resetting your computer to the factory default settings	80
Using the advanced startup options	81
Recovering your operating system if Windows 8.1 fails to start	81
Chapter 9. Installing or replacing hardware	83
Handling static-sensitive devices	83
Installing or replacing hardware	83
Installing external options	83
Removing the computer cover	83
Removing and reinstalling the front bezel	84
Installing or replacing a PCI card	85
Installing or replacing a memory module	88
Installing or replacing a device in the optical drive bay	90
Replacing the front audio and USB assembly	93
Replacing the battery	94
Replacing the power supply assembly	95
Replacing the heat sink and fan assembly	96
Installing or replacing the solid-state drive	98
Installing or replacing the mSATA solid-state drive	102
Replacing the primary hard disk drive	105
Replacing the secondary hard disk drive	107
Installing the tertiary hard disk drive	108
Replacing the front fan assembly	112
Replacing the rear fan assembly	113
Replacing the Wi-Fi units	114
Installing or removing the rear Wi-Fi antenna	119
Installing or removing the front Wi-Fi antenna	121
Replacing the keyboard or mouse	122
Completing the parts replacement	123
Chapter 10. Getting information, help, and service	125
Information resources	125
Lenovo ThinkVantage Tools	125
Help and Support	125
Safety and Warranty	125
Lenovo Web site	125
Lenovo Support Web site	126
Help and service	126
Using the documentation and diagnostic program	126
Calling for service	126
Using other services	127
Purchasing additional services	127
System memory speed	129
Appendix A. Regulatory information	131
Export classification notice	131
Electronic emissions notices	131
Federal Communications Commission Declaration of Conformity	131
Eurasian compliance mark	133
Brazil regulatory notice	133
Mexico regulatory notice	133
Additional regulatory information	133
Appendix B. WEEE and recycling information	135
Important WEEE information	135
Recycling information for Japan	135
Recycling information for Brazil	136
Battery recycling information for Taiwan	136
Battery recycling information for the European Union	136
Appendix C. Restriction of Hazardous Substances Directive (RoHS)	139
European Union RoHS	139
China RoHS	139
Turkish RoHS	139
Ukraine RoHS	140
India RoHS	140
Appendix D. ENERGY STAR model information	141
Appendix E. Notices	143
Trademarks	144

Match case Limit results 1 per page

Note:

If you do not ﬁnd the program you need, open the Lenovo ThinkVantage

Tools program to ﬁnd the

dimmed icon for the program. Then double-click the icon to install the program.

To access Lenovo programs through Windows Search, do the following:

1. Click the

Start

button and then type the program name or the icon name into the search box.

2. Locate the program by the program name or the icon name and then click the program to launch it.

To access Lenovo programs from Control Panel, do the following:

Note:

Some Lenovo programs might not be displayed in Control Panel. To ﬁnd these programs, use

Windows Search.

1. Click

Start

➙

Control Panel

. Change the view of Control Panel from Category to Large icons or Small

icons.

2. Locate the program by the icon name and then click the program to launch it.

The following table lists the programs available on the Windows 7 operating system.

Note:

Depending on your computer model, some of the Lenovo programs might not be available.

Table 1. Lenovo programs available on the Windows 7 operating system

Program name

Icon name

Communications Utility

Lenovo - Web Conferencing

Fingerprint Manager Pro or

ThinkVantage Fingerprint Software

Lenovo - Fingerprint Manager Pro or Lenovo - Fingerprint Reader

Lenovo Bluetooth Lock

Lenovo QuickCast

Lenovo Solution Center

Lenovo - System Health and Diagnostics

Lenovo ThinkVantage tools

Lenovo Thinkvantage tools

Password Manager

Lenovo - Password Vault

PC Cloud Manager

Power Manager

Lenovo - Power Controls

Recovery Media

Lenovo - Factory Recovery Disks or Create Recovery Media

Rescue and Recovery

Lenovo - Enhanced Backup and Restore

System Update

Lenovo - Update and Drivers

View Management Utility

Lenovo - View Management Utility

Accessing Lenovo programs on the Windows 8.1 operating system

If your computer is preinstalled with the Windows 8.1 operating system, you can access Lenovo programs

by doing the following:

Press the Windows key

to go to the Start screen. Click a Lenovo program to launch it. If you cannot ﬁnd

the program you need, click the arrow icon

in the bottom-left corner of the screen to go to the Apps screen.

Find the desired program in the apps list or search for it in the search box in the top-right corner of the screen.

Depending on your computer model, your computer supports some of the following Lenovo programs:

•

Fingerprint Manager Pro or ThinkVantage Fingerprint Software

Chapter 1

Product overview