Lexmark MS911 User's Guide - Page 210
Print job takes longer than expected, Step 1, Settings, General Settings, Print Recovery, Protect
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Troubleshooting 210 Print job takes longer than expected Action Yes No Step 1 a Disable Eco‑Mode. From the control panel, navigate to: Settings > General Settings > Eco‑Mode > Off Note: Disabling Eco‑Mode may increase the consumption of energy or paper, or both. b Resend the print job. The problem is solved. Go to step 2. Did the job print? Step 2 Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the print job, and then resend the job. The problem is solved. Go to step 3. Did the job print? Step 3 a Remove held jobs stored in the printer memory. b Resend the print job. The problem is solved. Go to step 4. Did the job print? Step 4 a Disable the Page Protect feature. From the control panel, navigate to: Settings > General Settings > Print Recovery > Page Protect > Off b Resend the print job. The problem is solved. Go to step 5. Did the job print? Step 5 The problem is solved. a Check if the cable connections to the printer and print server are secure. For more information, see the setup documentation that came with the printer. b Resend the print job. Go to step 6. Did the job print? Step 6 Install additional printer memory, and then resend the print job. The problem is solved. Contact customer support. Did the job print?