Lexmark MS911 User's Guide - Page 216
Incorrect margins on prints, ABCD
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Troubleshooting 216 Action Yes Step 1 Go to step 2. a Make sure that your software program is using a correct fill pattern. b Resend the print job. Do horizontal voids appear on prints? Step 2 Go to step 3. a Load the specified tray or feeder with a recommended type of paper. b Resend the print job. Do horizontal voids appear on prints? Step 3 a Remove, and then reinstall the photoconductor unit. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. b Resend the print job. Go to step 4. Do horizontal voids appear on prints? Step 4 a Clean the charger and the printhead lens. b Resend the print job. Go to step 5. Do horizontal voids appear on prints? Step 5 Replace the photoconductor unit, and then resend the print job. Contact customer support. Do horizontal voids appear on prints? No The problem is solved. The problem is solved. The problem is solved. The problem is solved. The problem is solved. Incorrect margins on prints ABCD ABCD ABCD
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