Lexmark MS911 User's Guide - Page 225
Skewed print, Step 3, Warning-Potential Damage
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Troubleshooting 225 Action Step 3 a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. b Resend the print job. Yes Go to step 4. Do shadow images still appear on prints? Step 4 a Clean the charger and the printhead lens. b Resend the print job. Go to step 5. Do shadow images still appear on prints? Step 5 Replace the photoconductor unit, and then resend the print job. Contact customer support. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. Do shadow images still appear on prints? No The problem is solved. The problem is solved. The problem is solved. Skewed print AAABBBC)CCDDD)EEE Action Yes Step 1 Go to step 2. a Move the width and length guides in the tray to the correct positions for the size of the paper loaded. b Resend the print job. Is the print still skewed? Step 2 a Check if you are printing on a paper that is supported by the tray. b Resend the print job. Contact customer support. Is the print still skewed? No The problem is solved. The problem is solved.
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