Lexmark MS911 User's Guide - Page 218

Troubleshooting 218 Action Step 4 a Remove the paper from the tray, and then turn it over. b Resend the print job. Yes Go to step 5. Is the paper still curled? Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Contact customer support. Is the paper still curled? No The problem is solved. The problem is solved. Print irregularities Leading edge ABC) D)E ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step 2. a Move the paper guides in the tray to the correct positions for the paper size loaded in the tray. b Resend the print job. Do print irregularities still appear? Step 2 Go to step 3. From the control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Do the printer settings match the size and type of the paper loaded in the tray? Step 3 a Depending on your operating system, specify the paper type and weight in Printing Preferences or in the Print dialog. b Resend the print job. Go to step 4. Do print irregularities still appear? No The problem is solved. Specify the paper size and type in the tray settings to match the paper loaded in the tray. The problem is solved.