McAfee AVDCDE-BA-CA User Guide - Page 68
Responding when the E-mail Scan module detects a virus
View all McAfee AVDCDE-BA-CA manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 68 highlights
Removing Infections From Your System Responding when the E-mail Scan module detects a virus This module looks for viruses in e-mail messages you receive via corporate e-mail systems such as cc:Mail and Microsoft Exchange. In its initial configuration, the module will prompt you to choose a response from among five options whenever it detects a virus (Figure 3-3). Figure 3-3. E-mail Scan module response options Click the button that corresponds to the response you want. Your choices are: • Stop. Click this button to stop the scan operation immediately. The E-Mail Scan module will record each detection in its log file, but it will take no other action to respond to the virus. • Clean. Click this button to have the E-Mail Scan module software try to remove the virus code from the infected file. If it cannot clean the file-either because it has no remover or because the virus has damaged the file beyond repair-it will record the incident in its log file and suggest alternative responses. In the example shown in Figure 3-3, the module failed to clean the EICAR test file-a mock "virus" written specifically to test whether your anti-virus software installed correctly. Here, Clean is not an available response option. In most cases, you should delete such files and restore them from backups. • Delete. Click this button to delete the file from your system immediately. By default, the E-Mail Scan module will record the name of the infected file in its log so that you can restore the file from a backup copy. • Move file to. Click this button to open a dialog box that you can use to locate your quarantine folder, or another suitable folder. Once you have located the correct folder, click OK to transfer the file to that location. • Exclude. Click this button to prevent the E-Mail Scan module from flagging this file as a virus in future scan operations. If you copy this file to your hard disk, this also prevents the System Scan module from detecting the file as a virus. 68 McAfee VirusScan Anti-Virus Software