McAfee AVDCDE-BA-CA User Guide - Page 83

Removing Infections From Your System Mailing infected floppy disks You can also mail the actual disks you created directly to McAfee anti-virus researchers. McAfee recommends that you create a text file or write a message to accompany the disks that includes the same information you would submit with an electronic disk image. Send your sample to only one research lab address so that you can receive the fastest possible response to your issue. Use these mailing addresses: In the United States: Network Associates, Inc. Virus Research 20460 NW Von Neumann Drive Beaverton, OR 97006 In the United Kingdom: Network Associates, Inc. Virus Research Gatehouse Way Aylesbury, Bucks HP19 3XU UK In Germany: Network Associates, Inc. Virus Research Luisenweg 40 20537 Hamburg Germany In Japan: Network Associates, Inc. Virus Research 9F Toranomon Mori-bldg. 33 3-8-21 Toranomon, Minato-Ku Tokyo Japan 105-0001 In Australia: Network Associates, Inc. Virus Research 500 Pacific Highway, Level 1 St. Leonards, NSW Sydney Australia 2065 In Europe: Network Associates, Inc. Virus Research Gatwickstraat 25 1043 GL Amsterdam Netherlands Š NOTE: McAfee AVERT Labs does keep all submitted samples, but once you submit a sample, AVERT cannot return it to you. AVERT does not accept or process Iomega Ditto or Jazz cartridges, Iomega Zip disks, or other types of removable media. User's Guide 83