Netgear WNR2020 User Manual

Netgear WNR2020 Manual

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  • Netgear WNR2020 | User Manual - Page 1
    N150 and N300 Wireless Routers User Manual Models: JNR1010v2 JWNR2000v5 JWNR2010v5 WNR614 WNR618 WNR1000v4 WNR2010 WNR2020 WNR2050 October 2014 202-11392-03 350 East Plumeria Drive San Jose, CA 95134 USA
  • Netgear WNR2020 | User Manual - Page 2
    phone numbers at http://support.netgear.com/general/contact/default.aspx. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, the NETGEAR logo, and Connect with
  • Netgear WNR2020 | User Manual - Page 3
    Wired Connection 12 WiFi Connection 12 Types of Logins 13 Use a Web Browser to Access the Router 13 NETGEAR genie Automatic Internet Setup 13 Log In to the Router 14 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 17 Manually Set Up the Internet Connection 18 Specify
  • Netgear WNR2020 | User Manual - Page 4
    Universal Plug and Play 49 Chapter 5 Manage Your Network Update the Router Firmware 52 Change the admin Password 53 Recover the admin Password 53 View Router Status 55 View the Internet Connection Settings 56 Display Internet Port Statistics 56 View the Internet Connection Status 57 View
  • Netgear WNR2020 | User Manual - Page 5
    N150 and N300 Wireless Routers Troubleshoot IP Addresses 74 Appendix A Supplemental Information Factory Settings 76 Technical Specifications 77 5
  • Netgear WNR2020 | User Manual - Page 6
    the hardware setup. This chapter contains the following sections: • Hardware Features • Position Your Router • Cable Your Router • Verify the Cabling For more information about the topics covered in this manual, visit the support website at http://support.netgear.com. Firmware updates with new
  • Netgear WNR2020 | User Manual - Page 7
    the following status LEDs. Table 1. Front panel LED descriptions LED Power Description • Solid green. The power is on, and the router is ready. • Blinking green. A firmware update is in progress. • Off. Power is not supplied to the router. Internet • Solid green. An IP address was received; the
  • Netgear WNR2020 | User Manual - Page 8
    in and around your home might affect your router's signal. Wireless access points are routers, repeaters, WiFi range extenders, or any other device that emits a wireless signal for network access.  To position your router: 1. Place your router near the center of the area where your computers and
  • Netgear WNR2020 | User Manual - Page 9
    device. You have two options: • Connect with WiFi. To connect with WiFi, use the WiFi network name and password on the product label. • Connect with an Ethernet cable. Use an Ethernet cable to connect a computer to one of the Ethernet LAN ports on the rear panel of the router. Hardware Setup 9
  • Netgear WNR2020 | User Manual - Page 10
    the cables are attached securely by checking the router LEDs: • The Power LED is lit solid green when the router is turned on. • The WiFi LED is to the router by an Ethernet cable. For information about troubleshooting with the LEDs, see Troubleshoot with the LEDs on page 67. Hardware Setup 10
  • Netgear WNR2020 | User Manual - Page 11
    2. Connect to the Network and Access the Router This chapter contains the following sections: • Connect to the Network • Types of Logins • Use a Web Browser to Access the Router 2 11
  • Netgear WNR2020 | User Manual - Page 12
    with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.  To use WPS to connect to the WiFi network: 1. Make sure that the router has power (its Power LED is lit). 2. Check the WPS instructions for your computer or wireless device. 3. Press the WPS/Reset button on the rear
  • Netgear WNR2020 | User Manual - Page 13
    time you access the router, NETGEAR genie automatically checks to see if your router can connect to your Internet service. NETGEAR genie Automatic Internet Setup You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually
  • Netgear WNR2020 | User Manual - Page 14
    you have the correct configuration information. c. Read Chapter 6, Troubleshooting. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log In to the Router When you first set up your router, NETGEAR genie automatically starts when you launch a web browser on
  • Netgear WNR2020 | User Manual - Page 15
    N150 and N300 Wireless Routers A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Connect to the Network and Access the Router 15
  • Netgear WNR2020 | User Manual - Page 16
    the genie to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings. This chapter contains the following sections: • Use the Internet Setup Wizard • Manually Set Up the Internet Connection • Change the MTU Size 16
  • Netgear WNR2020 | User Manual - Page 17
    .net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Setup Wizard. 5. Select the Yes radio
  • Netgear WNR2020 | User Manual - Page 18
    . 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select Internet. You
  • Netgear WNR2020 | User Manual - Page 19
    Internet setup: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password
  • Netgear WNR2020 | User Manual - Page 20
    Service Name (if Required) field. 10. In the Connection Mode drop-down list, select Always On, Dial on Demand, or Manually Connect. 11. To change the number of minutes until the Internet login times, out, in the Idle Timeout (In minutes) field, type the number of minutes. This is how long the router
  • Netgear WNR2020 | User Manual - Page 21
    the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: • You experience problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends
  • Netgear WNR2020 | User Manual - Page 22
    http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Setup > WAN Setup. 5. In the MTU Size field
  • Netgear WNR2020 | User Manual - Page 23
    N150 and N300 Wireless Routers until the problem goes away. The following table describes common MTU sizes is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. Used in PPPoE environments. Maximum size to use for pinging
  • Netgear WNR2020 | User Manual - Page 24
    following sections: • View or Change WAN Settings • Set Up a Default DMZ Server • Change the Router's Device Name • Change the LAN TCP/IP Settings • Specify the IP Addresses that the Router Assigns • Disable the DHCP Server Feature in the Router • Reserve LAN IP Addresses • Use the WPS Wizard for
  • Netgear WNR2020 | User Manual - Page 25
    . A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Setup > WAN Setup. The following settings display: • Disable Port Scan
  • Netgear WNR2020 | User Manual - Page 26
    games, point-to-point applications, or multimedia applications from functioning. By default, the Secured create and accept a VoIP call through the router. By default, this check box is cleared. • Disable to the LAN. • VPN Passthrough. The router supports VPN passthrough for IPSec, PPTP, and L2TP.
  • Netgear WNR2020 | User Manual - Page 27
    www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Setup > WAN Setup. 5. Select the Default DMZ Server
  • Netgear WNR2020 | User Manual - Page 28
    the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Networking 28
  • Netgear WNR2020 | User Manual - Page 29
    , close your browser, relaunch it, and log in to the router Specify the IP Addresses that the Router Assigns By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The
  • Netgear WNR2020 | User Manual - Page 30
    or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Setup > LAN Setup. 5. Make sure that the
  • Netgear WNR2020 | User Manual - Page 31
    www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Setup > LAN Setup. 5. Clear the Use Router as DHCP
  • Netgear WNR2020 | User Manual - Page 32
    router's DHCP server. Reboot the computer, or access its login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Setup > LAN Setup
  • Netgear WNR2020 | User Manual - Page 33
    . 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > WPS
  • Netgear WNR2020 | User Manual - Page 34
    .com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select Wireless. Wireless mode settings vary by product. Some models support up to
  • Netgear WNR2020 | User Manual - Page 35
    network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select Wireless
  • Netgear WNR2020 | User Manual - Page 36
    the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Networking 36
  • Netgear WNR2020 | User Manual - Page 37
    Routers the wireless access point broadcasts its name (SSID) access to your local network, not just Internet access. 6. Give the guest network a name. The guest network name is case-sensitive and can be up to 32 characters. You then manually devices cannot use it. NETGEAR recommends that you select
  • Netgear WNR2020 | User Manual - Page 38
    http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. 5. Select
  • Netgear WNR2020 | User Manual - Page 39
    ://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced
  • Netgear WNR2020 | User Manual - Page 40
    .com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. 5. Click the Set Up Access List
  • Netgear WNR2020 | User Manual - Page 41
    N150 and N300 Wireless Routers The screen adjusts. 7. Complete the Device Name and MAC Address fields. 8. Click the Add button. The Wireless Card Access List screen displays with the device that you added in the access list. 9. When you have finished adding devices to the access list, select the
  • Netgear WNR2020 | User Manual - Page 42
    .com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Router's PIN field
  • Netgear WNR2020 | User Manual - Page 43
    ://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Advanced Setup > Wireless Repeating Function. The
  • Netgear WNR2020 | User Manual - Page 44
    with the wireless connection to the base station, use a wired Ethernet connection. Note: If you set up your router as a base station with a non-NETGEAR access point as the repeater, you might need to change more configuration settings. In particular, you should disable the DHCP server function on
  • Netgear WNR2020 | User Manual - Page 45
    N300 Wireless Routers A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Advanced Setup > Wireless Repeating Function. The
  • Netgear WNR2020 | User Manual - Page 46
    http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Advanced Setup > Static Routes. 5. Click the
  • Netgear WNR2020 | User Manual - Page 47
    or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static
  • Netgear WNR2020 | User Manual - Page 48
    or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static
  • Netgear WNR2020 | User Manual - Page 49
    label. 5. To update this screen, click access the network and connect to other devices as needed. UPnP devices can automatically discover the services login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password
  • Netgear WNR2020 | User Manual - Page 50
    4. Select ADVANCED > Advanced Setup > UPnP. 5. Select the Turn UPnP On check box. By default, this check box is selected. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding. 6. Type the advertisement
  • Netgear WNR2020 | User Manual - Page 51
    5 This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Update the Router Firmware • Change the admin Password • Recover the admin Password • View Router Status • View the Internet Connection
  • Netgear WNR2020 | User Manual - Page 52
    www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Administration > Firmware Update. 5. Click the Check
  • Netgear WNR2020 | User Manual - Page 53
    network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED
  • Netgear WNR2020 | User Manual - Page 54
    http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Administration
  • Netgear WNR2020 | User Manual - Page 55
    . 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Click the ADVANCED
  • Netgear WNR2020 | User Manual - Page 56
    www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Click the ADVANCED tab. The Internet Port pane displays the following
  • Netgear WNR2020 | User Manual - Page 57
    . 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Click the ADVANCED
  • Netgear WNR2020 | User Manual - Page 58
    address for the default gateway that the router communicates with. • DHCP Server. The IP address for the Dynamic Host Configuration Protocol server that configures the TCP/IP for all the computers that are connected to the router. • DNS Server. The IP address of the Domain Name Service server that
  • Netgear WNR2020 | User Manual - Page 59
    buttons in the Connection Status screen display only when the connection mode is Manually Connect. The following information displays for a PPTP connection: • .routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. Manage Your Network 59
  • Netgear WNR2020 | User Manual - Page 60
    is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Click the ADVANCED tab. The Guest Network pane displays the following information: • Name (SSID). The wireless network name (SSID) that the router uses. The default name is NETGEAR-Guest. • Wireless AP
  • Netgear WNR2020 | User Manual - Page 61
    . 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Click the ADVANCED
  • Netgear WNR2020 | User Manual - Page 62
    network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. Manage Your Network
  • Netgear WNR2020 | User Manual - Page 63
    factory default settings: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password
  • Netgear WNR2020 | User Manual - Page 64
    at http://support.netgear.com for product and contact information. This chapter contains the following sections: • Forgotten Passwords • WiFi Connections • Changes Not Saved • Troubleshoot with the LEDs • Cannot Log In to the Router • Troubleshoot IP Addresses • The Router Cannot Access the Internet
  • Netgear WNR2020 | User Manual - Page 65
    default. admin Password The default password for the router user name admin is password. If you changed it and enabled password recovery, you can recover the password. If you changed the password and did not enable password recovery, you can use the Reset button to return the router to its factory
  • Netgear WNR2020 | User Manual - Page 66
    port where you connected the computer. 2. Launch a web browser from the connected computer. 3. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 4. Enter the router user name and password. The user name is admin. The default password is password. The user
  • Netgear WNR2020 | User Manual - Page 67
    be in the web browser's cache. Troubleshoot with the LEDs The LEDs on the front panel of the router indicate its status. Apply Power to the Router and Check the LEDs  To apply power to the router and check the LEDs: 1. Connect the power adapter cord that came with the router and plug it in to
  • Netgear WNR2020 | User Manual - Page 68
    , or if the router detects a problem with the firmware. If the error persists, you have a hardware problem. For recovery instructions or help with a hardware problem, contact technical support at www.netgear.com/support. Power LED Stays Amber When the router is turned on, the Power LED turns amber
  • Netgear WNR2020 | User Manual - Page 69
    : a. Make sure that you are using the correct login information. The user name is admin and the default password is password. Make sure that Caps Lock is off when you enter this information. b. If you customized the IP address scheme that the router uses, see Troubleshoot IP Addresses on page 74
  • Netgear WNR2020 | User Manual - Page 70
    . A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Click the ADVANCED tab. The Router Status screen displays. 5. In the Internet Port pane
  • Netgear WNR2020 | User Manual - Page 71
    address from the ISP, the problem might be one of the following: • Your Internet service provider (ISP) might require a login program. Ask your ISP if it requires PPP over Ethernet (PPPoE) or some other type of login. If your ISP requires a login, the login name and password might be set incorrectly
  • Netgear WNR2020 | User Manual - Page 72
    Routers A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Click the ADVANCED tab. The Router Status screen displays. 5. On the Internet Port
  • Netgear WNR2020 | User Manual - Page 73
    the following problems: • Wrong physical connections For a wired connection, make sure that the numbered Ethernet port LED is lit for the port to which you Network Control Panel. Verify that the IP address of the router is listed as the default gateway. • Check to see that the network address of
  • Netgear WNR2020 | User Manual - Page 74
    router, and reboot your computer. • If your router's IP address was changed and you do not know the current IP address, clear the router's configuration to factory defaults. This sets the router's IP address to 192.168.1.1. This procedure is explained in Factory Settings on page 76. Troubleshooting
  • Netgear WNR2020 | User Manual - Page 75
    A. Supplemental Information A This appendix provides factory default settings and technical specifications for the N150 and N300 Wireless Routers: • Factory Settings • Technical Specifications 75
  • Netgear WNR2020 | User Manual - Page 76
    factory default settings Feature Default Behavior Router login User login URL www.routerlogin.com or www.routerlogin.net User name (case-sensitive) admin Login password (case-sensitive) password Internet connection WAN MAC address WAN MTU size Use default hardware address 1500 Port speed
  • Netgear WNR2020 | User Manual - Page 77
    Wireless Routers Table 4. Router factory default settings (continued) Feature Wireless Wireless communication SSID name Network key (password) Broadcast SSID Transmission speed Wireless (continued) Country/region RF channel Operating mode 20/40 MHz coexistence Data rate Output power Default
  • Netgear WNR2020 | User Manual - Page 78
    and N300 Wireless Routers Table 5. Router specifications (continued) Feature rate complies with the IEEE 802.11 standard. See the entry for Transmission speed in Table 4 on page 76. Radio data rates Auto Rate Sensing Data WPA2-PSK mixed mode, WPA/WPA2 Enterprise Supplemental Information 78
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350 East Plumeria Drive
San Jose, CA 95134
USA
October 2014
202-11392-03
N150 and N300 Wireless Routers
User Manual
Models:
JNR1010v2
JWNR2000v5
JWNR2010v5
WNR614
WNR618
WNR1000v4
WNR2010
WNR2020
WNR2050