Netgear WNR2020 User Manual - Page 68

All LEDs Remain Lit, Power LED Is Off or Blinking, Power LED Stays Amber, Internet LEDs Is Off

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N150 and N300 Wireless Routers All LEDs Remain Lit When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay lit, a fault exists within the router. If all LEDs are still lit one minute after power-up, try the following: • Unplug the router's power adapter cord. Plug it in again and see if the router recovers. • To return the router to its factory settings, press and hold the Reset button. For more information, see Factory Settings on page 76. If the error persists, you might have a hardware problem. Contact technical support at www.netgear.com/support. Power LED Is Off or Blinking If the Power LED is Off or blinking, try the following: • Make sure that the power adapter cord is securely connected to your router and securely connected to a functioning power outlet. • Make sure that you are using the power adapter cord that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted. This situation can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware. If the error persists, you have a hardware problem. For recovery instructions or help with a hardware problem, contact technical support at www.netgear.com/support. Power LED Stays Amber When the router is turned on, the Power LED turns amber for about 20 seconds and then turns green. If the LED does not turn green, the router has a problem. If the Power LED is still amber one minute after you turn on power to the router, try the following: • Unplug the router's power adapter cord. Plug it in again and see if the router recovers. • To return the router to its factory settings, press and hold the Reset button. For more information, see Factory Settings on page 76. If the error persists, you might have a hardware problem. Contact technical support at www.netgear.com/support. Internet LEDs Is Off If the Internet LED does not light, check the following: Troubleshooting 68

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Troubleshooting
68
N150 and N300 Wireless Routers
All LEDs Remain Lit
When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the
LEDs stay lit, a fault exists within the router.
If all LEDs are still lit one minute after power-up, try the following:
•
Unplug the router’s power adapter cord. Plug it in again and see if the router recovers.
•
To return the router to its factory settings, press and hold the
Reset
button.
For more information, see
Factory Settings
on page
76.
If the error persists, you might have a hardware problem. Contact technical support at
www.netgear.com/support
.
Power LED Is Off or Blinking
If the Power LED
is Off or blinking, try the following:
•
Make sure that the power adapter cord is securely connected to your router and securely
connected to a functioning power outlet.
•
Make sure that you are using the power adapter cord that NETGEAR supplied for this
product.
•
If the Power LED blinks slowly and continuously, the router firmware is corrupted. This
situation can happen if a firmware upgrade is interrupted, or if the router detects a
problem with the firmware. If the error persists, you have a hardware problem. For
recovery instructions or help with a hardware problem, contact technical support at
www.netgear.com/support
.
Power LED Stays Amber
When the router is turned on, the Power LED
turns amber for about 20 seconds and
then turns green. If the LED does not turn green, the router has a problem.
If the Power LED is still amber one minute after you turn on power to the router, try the
following:
•
Unplug the router’s power adapter cord. Plug it in again and see if the router recovers.
•
To return the router to its factory settings, press and hold the
Reset
button.
For more information, see
Factory Settings
on page
76.
If the error persists, you might have a hardware problem. Contact technical support at
www.netgear.com/support
.
Internet LEDs Is Off
If the Internet LED
does not light, check the following: