Netgear WNR2020 User Manual - Page 72

Troubleshoot Your Network Using the Ping Utility, Test the LAN Path to Your Router

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N150 and N300 Wireless Routers A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Click the ADVANCED tab. The Router Status screen displays. 5. On the Internet Port pane, click the Connection Status button. For more information, see View the Internet Connection Status on page 57. If the fields show valid information, including valid IP addresses, your PPPoE connection is up and working. If any of the fields show incomplete information, or no valid IP address, you can attempt to reconnect by clicking the Connect button. The router continues to attempt to connect indefinitely. If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password. There might also be a provisioning problem with your ISP. Note: Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network. Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can troubleshoot a network by using the ping utility on your computer or workstation. Test the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly.  To ping the router from a computer running Windows: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net 3. Click the OK button. You should see a message like this one: Troubleshooting 72

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Troubleshooting
72
N150 and N300 Wireless Routers
A login screen displays.
3.
Enter the router user name and password.
The user name is
admin
. The default password is
password
. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4.
Click the
ADVANCED
tab.
The Router Status screen displays.
5.
On the Internet Port pane, click the
Connection Status
button.
For more information, see
View the Internet Connection Status
on page
57. If the fields
show valid information, including valid IP addresses, your PPPoE connection is up and
working.
If any of the fields show incomplete information, or no valid IP address, you can attempt
to reconnect by clicking the
Connect
button. The router continues to attempt to connect
indefinitely.
If you cannot connect after several minutes, you might be using an incorrect service name,
user name, or password. There might also be a provisioning problem with your ISP.
Note:
Unless you connect manually, the router does not authenticate using
PPPoE until data is transmitted to the network.
Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to
the designated device. The device then responds with an echo reply. You can troubleshoot a
network by using the ping utility on your computer or workstation.
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a computer running Windows:
1.
From the Windows toolbar, click the
Start
button and select
Run
.
2.
In the field provided, type
ping
followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3.
Click the
OK
button.
You should see a message like this one: