Oki C5300n OKI C5300 User's Guide: Mac (Am English) - Page 187

Problem solving, Problems Printing, ROBLEM, SOLVING

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PROBLEM SOLVING Problems Printing Paper feed problems. If paper jams are frequent: • More than one sheet feeds at a time. • Paper curls. • Paper feeds at an angle. Possible cause The printer is not horizontal. The paper is too thin. The paper is moist or affected by static. The paper is creased or wrinkled. The paper is not aligned correctly. Paper doesn't feed. Remedy Place the printer on a stable, level surface. Use the correct type of paper (see "Media Recommendations" on page 11). Store paper within specified temperature and humidity levels (see "Specifications" on page 195). Remove the creased/wrinkled paper from the feed tray. Adjust tray or manual feed guides. Correct paper feed selection in the printer driver. C5300 Troubleshooting • 187

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C5300 Troubleshooting
• 187
P
ROBLEM
SOLVING
Problems Printing
Paper feed problems.
If paper jams are frequent:
•
More than one sheet feeds at a time.
•
Paper curls.
•
Paper feeds at an angle.
Possible cause
Remedy
The printer is not
horizontal.
Place the printer on a stable, level surface.
The paper is too thin.
Use the correct type of paper (see “Media
Recommendations” on page 11).
The paper is moist or
affected by static.
Store paper within specified temperature and
humidity levels (see “Specifications” on
page 195).
The paper is creased
or wrinkled.
Remove the creased/wrinkled paper from the
feed tray.
The paper is not
aligned correctly.
Adjust tray or manual feed guides.
Paper doesn’t feed.
Correct paper feed selection in the printer driver.