Oki C5300n OKI C5300 User's Guide: Mac (Am English) - Page 188
Problems Printing from Macintosh, Possible cause, Remedy
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Paper jam has been cleared, but printer does not print. Possible cause The top cover has not remained open until all paper jams have been cleared. Remedy Removing a paper jam is not sufficient: Raise and gently lower the top cover, especially if the paper jam has been removed from behind the front cover. Problems Printing from Macintosh Cannot configure USB Possible cause Remedy USB cable does not meet specifications. USB cable is disconnected or faulty. A USB hub is being used. The USB cable is installed in the Ethernet port. Use USB cable to specification Ver.1.1. Reconnect or try another cable. The printer cannot be used with a USB hub. Connect the printer and computer directly. Make sure the USB cable is plugged into the white USB port (1) on the printer: C5300 Troubleshooting • 188