Oki C5300n OKI C5300 User's Guide: Mac (Am English) - Page 188

Problems Printing from Macintosh, Possible cause, Remedy

Page 188 highlights

Paper jam has been cleared, but printer does not print. Possible cause The top cover has not remained open until all paper jams have been cleared. Remedy Removing a paper jam is not sufficient: Raise and gently lower the top cover, especially if the paper jam has been removed from behind the front cover. Problems Printing from Macintosh Cannot configure USB Possible cause Remedy USB cable does not meet specifications. USB cable is disconnected or faulty. A USB hub is being used. The USB cable is installed in the Ethernet port. Use USB cable to specification Ver.1.1. Reconnect or try another cable. The printer cannot be used with a USB hub. Connect the printer and computer directly. Make sure the USB cable is plugged into the white USB port (1) on the printer: C5300 Troubleshooting • 188

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C5300 Troubleshooting
• 188
Paper jam has been cleared, but printer does not print.
Problems Printing from Macintosh
Cannot configure USB
Possible cause
Remedy
The top cover has
not remained open
until all paper jams
have been cleared.
Removing a paper jam is not sufficient:
Raise and
gently
lower the top cover, especially if
the paper jam has been removed from behind the
front cover.
Possible cause
Remedy
USB cable does
not meet
specifications.
Use USB cable to specification Ver.1.1.
USB cable is
disconnected or
faulty.
Reconnect or try another cable.
A USB hub is
being used.
The printer cannot be used with a USB hub.
Connect the printer and computer directly.
The USB cable is
installed in the
Ethernet port.
Make sure the USB cable is plugged into the white
USB port (
1
) on the printer: